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About

Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.

About

Perspective AI is an AI‑powered customer research platform that scales authentic, natural conversations to uncover deep customer insights and drive data‑informed decisions. From a single topic prompt, it auto‑generates conversation guides and conducts engaging, voice‑ or text‑based interviews at scale, then delivers instant summaries, interactive analyses, and shareable highlights to align teams around customer motivations, frustrations, and future intentions. Its persistent VOC memory ensures every new interaction enriches a centralized knowledge base, while real‑time dashboards reveal patterns, sentiment, and decision drivers without manual setup or complex integrations. Launching in minutes, Perspective AI equips product managers, customer success leaders, and market researchers with on‑demand, AI‑mediated dialogues that transform qualitative feedback into precise, actionable strategies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a survey platform for customer feedback

Audience

Product teams, customer success professionals and market researchers needing a tool to automate, scale and analyze genuine customer conversations to inform product development and business strategy

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Excellent support. Very reasonable pricing plans compared to (often lesser) competitors. The survey builder offers all layout and display options you'll ever need, and then some. Very easy to use. I also like that they offer other channels besides website surveys, such as link and email, although I haven't had a chance to use this yet.

Cons

  • In the three months that I have used Informizely I haven't encountered any cons.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Informizely
Founded: 2014
Netherlands
www.informizely.com

Company Information

Perspective AI
United States
getperspective.ai/

Alternatives

Alternatives

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AWAI

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Qualaroo

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Listen

Listen Labs
SurveyOL

SurveyOL

SurveyOL.com
Delighted

Delighted

Qualtrics
Reveal

Reveal

Synthefai

Categories

Customer Feedback Supported
Survey Supported

Categories

AI Research Tools Supported
Customer Feedback Supported
Market Research Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Grok Bot Not Supported
KonnectzIT Supported
Stackreaction Supported

Integrations

Grok Bot Supported
KonnectzIT Not Supported
Stackreaction Not Supported
Claim Informizely and update features and information
Claim Informizely and update features and information
Claim Perspective AI and update features and information
Claim Perspective AI and update features and information