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About

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

About

Qomon is the modern Supporter Activation Platform trusted by more than 1500 organizations in 70 countries. We transform contact lists into visible outcomes: volunteers who show up, new donors who give, and campaigns that scale. Easy to use, privacy-first, and secure , Qomon helps mission-driven orgs mobilize both online and in the field. With Qomon, organizations stop losing momentum, achieve their missions and contribute to a future that reflects their vision. Qomon is a certified B Corp, Paris & DC based.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

B2B companies

Audience

Nonprofits, unions, advocacy groups, citizen movements, political parties, campaigns, and impact-driven corporations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39 per month
Billed monthly or annually, we have different plans depending on the needs of your organization or movement.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.9 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Influitive has been a leader in this space and provides tons of thought leadership and guidance on how to build and manage an effective advocacy and engagement program. Additionally, they deliver webinars and materials to keep administrators "on their game" throughout the year and highlight the successes of their customers. The tool itself is relatively flexible to meet individual needs (can turn features on & off, sign-on feature options, etc.) and has enough pre-baked content to get you going. The Influitive team is also highly responsive, whether to smaller technical questions or larger strategic ones.
  • - Intuitive user interface. - Has saved us so much time trying to identify advocates - Super quick and helpful support (both CSM and support team) - It feels like they really listen to their customers and the feedback they are given. - Overall an incredible and helpful platform.
  • You can really grow an advocacy program with this tool. I like the gamification and automation of rewards. The UX is really nice and you can now do more with branding your hub. Some of the new features are super helpful - like lenses, to be able to see exactly what the hub looks like in the eyes of your customer - this was lacking before.
  • Influitive allows my company to have a customer-driven space for our most active and excited clients to promote our products. Customer service is incredible.
  • Influitive is a great way to organize and empower your organizations top customers, and to keep them happy and engaged. This pool of customers is the best resource for many things from product feedback to references and Influitive helps make it all happen.

Cons

  • Integrations can be difficult to work with, so if that's important to you, get your technical folks involved before making a decision.
  • - There are some minor feature upgrades that we could get faster but working for a software company, I know that product updates can take time.
  • The support has been lacking in the past, however, I have noticed significant improvements in the past year. The account management teams seem more customer-oriented as well. Running 2 hubs from one instance proves challenging - the UI of the admin side of the hub makes managing challenges difficult, visually. The custom reporting is complicated.
  • Influitive is constantly re-evaluating features, putting out beta testing, and growing with feedback.
  • Not much to say for cons - there are little issues that come up, but Influitive is pretty good about listening to customer feedback.

Pros & Cons from Real Users

Pros

  • - Custom support reactivity - Great mobile app for teams on the fields - Contact base directly connected to bulk emails, SMS and mobile notifications features.
  • Straightforward features make the platform super easy to expert and as an admin, it makes it very easy to train and onboard new volunteers. They are able to plan their local events and actions through the mobile app while our admin can keep track of data through the web app.
  • - their actions allowed us to onboard our volunteers on the field, while all the results and info gathered are synchronized on the web app - ⁠the app is super easy to easy, even for non tech people! -⁠ ⁠we've been able to add a huge amount of contact, there is no strong limitation
  • - Great Support team - Unlimited Custom Fields for my CRM - Mobile App is great on the go - Ever evolving product - Petitions and Forms are easy to use - Zapier Integration inside the product
  • - their features are all synchronized and it does magic, I use the survey for my actions and the results are in your CRM. This is so useful! - their support team is super available and expert, their helping us each time we need them - they have a mobile app and a web app, but everything is linked

Cons

  • - A bit limited regarding the role and access management.
  • I'd love to have a voter data file integration option.
  • - ⁠the phonebanking action is great from the mobile app, it would be great to be able to setup a "random number" for volunteers who don't want to use their own phone number for calls
  • - Many field features you don't get to use - you need to contact support to unlock features such as custom dashboards, Bulk-SMS or verified domain
  • - UX could be improved for some tiny parts of the web app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Influitive
Founded: 2010
Canada
influitive.com

Company Information

Qomon
Founded: 2019
Worldwide
qomon.com

Alternatives

Alternatives

Kommo

Kommo

QSOFT
Club

Club

Club (formerly Brandbassador)
Eyesover

Eyesover

Eyesover Technologies

Categories

Community Supported
Customer Advocacy Supported
Customer Loyalty Supported
Employee Advocacy Supported
Referral Supported

Categories

Advocacy Supported
CRM Supported
Customer Advocacy Supported
Employee Advocacy Supported
Nonprofit Supported
Political Campaign Supported
Public Affairs Supported
Survey Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Employee Advocacy Features

Content Controls / Compliance Not Supported
Content Library Creation Supported
Mobile Access Supported
Post Scheduling Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Not Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Not Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Not Supported
Community Management Supported
Gamification Supported
Referral Tracking Not Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Supported

Employee Advocacy Features

Content Controls / Compliance Not Supported
Content Library Creation Supported
Mobile Access Supported
Post Scheduling Not Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Supported
Legislation Tracking Not Supported
Petition Management Supported
Political Advocacy Supported
Rewards Program Not Supported
Social Engagement Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Not Supported
Multi-Campaign Not Supported

Nonprofit Features

Accounting Not Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Political Campaign Features

Campaign Analysis Supported
Conservative Supported
Contact Management Supported
Contribution Tracking Not Supported
Demographic Data Supported
Donor Targeting Supported
Email Marketing Supported
Event Calendar Not Supported
Fundraising Management Supported
Mapping Supported
Non-Partisan Supported
Online Payment Processing Not Supported
Progressive Supported
Staff Management Supported
Volunteer Management Supported
Voter Database Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Salesforce Supported
Zapier Supported
Brevo Not Supported
Claude Not Supported
Claude Duet Not Supported
Facebook Supported
G2 Supported
HubSpot Marketing Hub Supported
LinkedIn Supported
Mailchimp Not Supported
Mailjet Not Supported
Microsoft Dynamics 365 Not Supported
NationBuilder Not Supported
Sendoso Supported
Slack Not Supported
Stackreaction Supported
Tango Card Supported
TrustRadius Supported
WordPress Not Supported
n8n Not Supported

Integrations

Salesforce Supported
Zapier Supported
Brevo Supported
Claude Supported
Claude Duet Supported
Facebook Not Supported
G2 Not Supported
HubSpot Marketing Hub Not Supported
LinkedIn Not Supported
Mailchimp Supported
Mailjet Supported
Microsoft Dynamics 365 Supported
NationBuilder Supported
Sendoso Not Supported
Slack Supported
Stackreaction Not Supported
Tango Card Not Supported
TrustRadius Not Supported
WordPress Supported
n8n Supported
Claim Influitive and update features and information
Claim Influitive and update features and information
Claim Qomon and update features and information
Claim Qomon and update features and information