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About

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

About

Qomon is the modern Supporter Activation Platform trusted by more than 1500 organizations in 70 countries. We transform contact lists into visible outcomes: volunteers who show up, new donors who give, and campaigns that scale. Easy to use, privacy-first, and secure , Qomon helps mission-driven orgs mobilize both online and in the field. With Qomon, organizations stop losing momentum, achieve their missions and contribute to a future that reflects their vision. Qomon is a certified B Corp, Paris & DC based.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B companies

Audience

Nonprofits, unions, advocacy groups, citizen movements, political parties, campaigns, and impact-driven corporations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per month
Billed monthly or annually, we have different plans depending on the needs of your organization or movement.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.9 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Influitive has been a leader in this space and provides tons of thought leadership and guidance on how to build and manage an effective advocacy and engagement program. Additionally, they deliver webinars and materials to keep administrators "on their game" throughout the year and highlight the successes of their customers. The tool itself is relatively flexible to meet individual needs (can turn features on & off, sign-on feature options, etc.) and has enough pre-baked content to get you going. The Influitive team is also highly responsive, whether to smaller technical questions or larger strategic ones.
  • - Intuitive user interface. - Has saved us so much time trying to identify advocates - Super quick and helpful support (both CSM and support team) - It feels like they really listen to their customers and the feedback they are given. - Overall an incredible and helpful platform.
  • You can really grow an advocacy program with this tool. I like the gamification and automation of rewards. The UX is really nice and you can now do more with branding your hub. Some of the new features are super helpful - like lenses, to be able to see exactly what the hub looks like in the eyes of your customer - this was lacking before.
  • Influitive allows my company to have a customer-driven space for our most active and excited clients to promote our products. Customer service is incredible.
  • Influitive is a great way to organize and empower your organizations top customers, and to keep them happy and engaged. This pool of customers is the best resource for many things from product feedback to references and Influitive helps make it all happen.

Cons

  • Integrations can be difficult to work with, so if that's important to you, get your technical folks involved before making a decision.
  • - There are some minor feature upgrades that we could get faster but working for a software company, I know that product updates can take time.
  • The support has been lacking in the past, however, I have noticed significant improvements in the past year. The account management teams seem more customer-oriented as well. Running 2 hubs from one instance proves challenging - the UI of the admin side of the hub makes managing challenges difficult, visually. The custom reporting is complicated.
  • Influitive is constantly re-evaluating features, putting out beta testing, and growing with feedback.
  • Not much to say for cons - there are little issues that come up, but Influitive is pretty good about listening to customer feedback.

Pros & Cons from Real Users

Pros

  • - Custom support reactivity - Great mobile app for teams on the fields - Contact base directly connected to bulk emails, SMS and mobile notifications features.
  • Straightforward features make the platform super easy to expert and as an admin, it makes it very easy to train and onboard new volunteers. They are able to plan their local events and actions through the mobile app while our admin can keep track of data through the web app.
  • - their actions allowed us to onboard our volunteers on the field, while all the results and info gathered are synchronized on the web app - ⁠the app is super easy to easy, even for non tech people! -⁠ ⁠we've been able to add a huge amount of contact, there is no strong limitation
  • - Great Support team - Unlimited Custom Fields for my CRM - Mobile App is great on the go - Ever evolving product - Petitions and Forms are easy to use - Zapier Integration inside the product
  • - their features are all synchronized and it does magic, I use the survey for my actions and the results are in your CRM. This is so useful! - their support team is super available and expert, their helping us each time we need them - they have a mobile app and a web app, but everything is linked

Cons

  • - A bit limited regarding the role and access management.
  • I'd love to have a voter data file integration option.
  • - ⁠the phonebanking action is great from the mobile app, it would be great to be able to setup a "random number" for volunteers who don't want to use their own phone number for calls
  • - Many field features you don't get to use - you need to contact support to unlock features such as custom dashboards, Bulk-SMS or verified domain
  • - UX could be improved for some tiny parts of the web app.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Influitive
Founded: 2010
Canada
influitive.com

Company Information

Qomon
Founded: 2019
Worldwide
qomon.com

Alternatives

Alternatives

Kommo

Kommo

QSOFT
Club

Club

Club (formerly Brandbassador)
Eyesover

Eyesover

Eyesover Technologies

Categories

Categories

Customer Advocacy Features

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Employee Advocacy Features

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Advocacy Features

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral Features

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Customer Advocacy Features

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Employee Advocacy Features

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Advocacy Features

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Campaign Management Features

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Political Campaign Features

Campaign Analysis
Conservative
Contact Management
Contribution Tracking
Demographic Data
Donor Targeting
Email Marketing
Event Calendar
Fundraising Management
Mapping
Non-Partisan
Online Payment Processing
Progressive
Staff Management
Volunteer Management
Voter Database

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Salesforce
Zapier
Adobe Marketo Engage
Amazon S3
Axis LMS
Brevo
Facebook
G2
Mailchimp
Mailjet
Microsoft Dynamics 365
NationBuilder
Sendoso
Slack
Stackreaction
Tango Card
TrustRadius
WordPress
X (Twitter)
n8n

Integrations

Salesforce
Zapier
Adobe Marketo Engage
Amazon S3
Axis LMS
Brevo
Facebook
G2
Mailchimp
Mailjet
Microsoft Dynamics 365
NationBuilder
Sendoso
Slack
Stackreaction
Tango Card
TrustRadius
WordPress
X (Twitter)
n8n
Claim Influitive and update features and information
Claim Influitive and update features and information
Claim Qomon and update features and information
Claim Qomon and update features and information