Zendesk Sell

Zendesk Sell

Zendesk
4.6 out of 5 stars
+
+

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About

Infissi360 is a cloud-based business management platform for Italian window and door businesses. It combines lead and customer records, sales opportunities, appointments, quotations, price lists, 2D technical drawings and job documents in a shared workflow. Teams can track production, supplier orders, inventory, installation work and delivery, then manage invoices, payments, due dates, costs and operational reports for each job. Customer history, communications, reminders, a customer portal and team permissions support coordination across sales, technical, production and installation activities. The browser-based service is designed for window and door showrooms, resellers, installers and manufacturers. Electronic invoice transmission and external integrations may require customer-specific configuration and validation.

About

Accelerate sales with Zendesk Sell (formerly Base), a next-generation CRM software for modern sales teams. Zendesk Sell makes it easy for small business, mid-market or enterprise sales teams to enhance their processes, productivity, and pipeline visibility. The platform features an intuitive user interface that enables teams to access, analyze, and collaborate on relevant data, prioritize leads and opportunities, and drive sales actions with data. Make calls, send emails, schedule meetings, and view deal history all from one place—without logging everything by hand. When it comes time to close deals, you can do it anywhere, because Sell gives you the power of a desktop sales tool in the palm of your hand—even when you're offline. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Italian window and door showrooms, resellers, installers and small manufacturers.

Audience

For B2B Sales Leaders leading 20-250 salespeople

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€59/month
The monthly plan is €59 per month. An annual plan is €649 per year, billed as 11 months for 12 months of access. A lifetime option costs €1,099 one time. A one-month free trial is available once per account and requires a payment card.
Free Version Not Supported
Free Trial Supported

Pricing

$19 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Zendesk Sell is very intuitive to use and provides almost all the necessary functionalities a CRM should provide. I like how easy it is to use and allows users to stay on top of their game.
  • Zendesk Sell is an ultimate Sales CRM for small and medium-sized businesses. - Increases the visibility of the sales pipeline. - Helps to capture every lead. - Allows smartly ways to convert the lead into customers. - Robust Reports on Sales and Marketing. - User-friendly interface, usage-based customizations.
  • Zendesk sell is a very impactful CRM for managing sales, leads and interaction with customers. It increases the visibility to search and manage every leads we usually lost before. the main home screen is combined with all functions.
  • Zendesk Sell software enhance productivity for sales team. Its tools are specially built for sales team. It helps in analysing deal data. It's very simple to use and understand. Easily drag and drop the dashboard. We can prioritize our customers and prospects using sell software. Ultimately it has improved our sales productivity.
  • This is a great tool for keeping clients organized so we can organize our deals better. It also integrates with Zendesk ticketing very easily.

Cons

  • It's expensive compared to other competitors and doesn't provide communication tracking like email opens, clicks, etc.
  • Overall it was good but I don't like its lead manager.
  • I would more happy If they add better reporting.
  • It has improved our sales productivity. Highly recommended software.
  • The on boarding process is not quite as intuitive as I'd like.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Infissi360
Italy
www.infissi360.com

Company Information

Zendesk
Founded: 2008
United States
www.zendesk.com/sell/

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Categories

Construction CRM Supported

Categories

Construction CRM Supported
CRM Supported
Financial CRM Supported
Inside Sales Supported
Insurance CRM Supported
Sales Analytics Supported
Sales Tracking Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Not Supported
Time Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Financial CRM Features

Account Alerts Supported
Asset Management Not Supported
Expense Tracking Not Supported
Household Tracking Not Supported
Influence Tracking Not Supported
Lead Management Supported
Marketing Management Supported
Relationship Tracking Supported
Team Assignments Supported
Territory Management Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Supported
Performance Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Supported

Integrations

Ada Not Supported
Autymate Not Supported
Better Proposals Not Supported
Business Card Reader Not Supported
ClientPoint Not Supported
Ema Not Supported
Fireflies.ai Not Supported
HubSpot Data Hub Not Supported
HubSpot Marketing Hub Not Supported
JustCall Not Supported
Knit Unified API Not Supported
Lead Liaison Not Supported
Mailchimp Not Supported
QuickBooks Online Not Supported
Quickwork Not Supported
Simplii Not Supported
Sunshine Conversations Not Supported
Workers by Delos Not Supported
Zendesk Guide Not Supported
zipForm Plus Not Supported

Integrations

Ada Supported
Autymate Supported
Better Proposals Supported
Business Card Reader Supported
ClientPoint Supported
Ema Supported
Fireflies.ai Supported
HubSpot Data Hub Supported
HubSpot Marketing Hub Supported
JustCall Supported
Knit Unified API Supported
Lead Liaison Supported
Mailchimp Supported
QuickBooks Online Supported
Quickwork Supported
Simplii Supported
Sunshine Conversations Supported
Workers by Delos Supported
Zendesk Guide Supported
zipForm Plus Supported
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Claim Infissi360 and update features and information
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