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About

InfiniteKM is a cloud-based platform enabling consistent, compliant Customer Experience (CX) at all touchpoints through superior Knowledge Management (KM). Customers get the right information at the right time while creating an engaged compliant business and operating model with consistent service delivery. Embedding into existing technologies (Salesforce, Dynamics, SharePoint, etc.) the InfiniteKM platform enables governance, risk, and compliance to easily cascade throughout the enterprise and ensure your teams are engaged and empowered with the right answers. Premiere organizations rely daily on InfiniteKM to ensure their teams and customers get the right information, up-to-date and relevant, across all channels for improved CX, and better adherence to compliance. They also leverage the platform to strategically drive leadership alignment, build team culture, and increase employee engagement - further improving their ability to deliver great CX.

About

Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their compliance processes and improve their business model

Audience

Enterprises, IT leaders, and business teams seeking a secure, AI-powered content management and collaboration platform to streamline communication, automate workflows, and enhance knowledge sharing across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1.00/one-time/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It offers a robust ecosystem of third-party integrations that can extend its functionality and enhance its value. It has improved its user interface and ease of use over the years, making it easier to create, share, and access content across sites and devices. It provides a high level of security and compliance features such as version control, retention policies, records management, legal holds, electronic discovery, and auditing. It supports multiple document libraries, lists, calendars, wikis, blogs, forums, surveys, and other types of content that can be customized and organized according to the needs of each team or project. It enables real-time collaboration and co-authoring of documents with internal or external users, as well as commenting and voting capabilities. It allows users to create workflows and automate business processes using Power Automate or other tools. It has a powerful search engine that can help users find relevant content on sites and documents, as well as customizable search capabilities for advanced users.
  • Microsoft SharePoint has the strategic ways of making the sharing of information straightforward and simplistic. Microsoft SharePoint delivers suitable ways of scanning the authorized information users. It integrates with numerous systems that deals with information.
  • Microsoft SharePoint is a strong and reliable storage and sharing solution, where organization and other business needs are well determined. More so, Microsoft SharePoint has the compatibility with different social programs. The security of the stored files is high and systematic.
  • This tool is great and is one that I currently utilize for collaboration with one of the nonprofits we serve.
  • MS SharePoint is a great tool for project team collaboration. You can easily create a project team home page to store and share relevant documents, announcements, progress reports, and team information like contact list and organization charts.

Cons

  • It can be expensive and complex to implement, configure, customize, and manage, especially for large or distributed organizations. May require experts or consultants to ensure proper use and adoption. You may have some errors or crashes while creating or editing SharePoint pages or documents, such as the inability to change the number of columns or insert images. It does not have a desktop or app version that can be used offline or separate from the browser. It would be helpful to have a separate option with more features that align with Microsoft Office. It can be difficult to keep things organized within SharePoint, especially when there are multiple sites or libraries with similar or overlapping content. It would be helpful to have more options for filtering, tagging, or grouping sites or content.
  • Microsoft SharePoint has the value for every communications transaction, and useful mechanisms are well outlined to suit the business use. Further, Microsoft SharePoint is a resourceful platform in making changes.
  • Microsoft SharePoint offers efficient access sharing procedures, and there is proper follow u in all business needs. However, Microsoft SharePoint is pricey, and there is a challenge in new subscriber having the tool.
  • It is challenging to collaborate with external individuals.
  • Ironically, like most Microsoft tools, MS SharePoint keeps gaining functionality which is great, but then sometimes the basic things get more complicated because there are so many options. An example is that sometimes functionality that I use most often get buried into a "menu" or "layer" or something moves to another location unexpectedly...especially since as a SaaS solution the change can happen overnight.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InfiniteKM
United States
www.infinitekm.com/Login.aspx

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com

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Extendons
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Beyond Intranet

Beyond Intranet

Beyond Key

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Intranet Features

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Integrations

Microsoft Dynamics 365
Adlib
Cassidy
DataMarket
GPT-5
GScan
Mail Envoy
Microsoft To Do
Private Box
Pro-Sapien
ProjectReady WorkBridge
PureAUTH
SecureIdentity MFA
Simpplr
StorageCraft Cloud Backup
VIDsigner
Workday CLM, powered by Evisort
XQ Vault
Zynyo

Integrations

Microsoft Dynamics 365
Adlib
Cassidy
DataMarket
GPT-5
GScan
Mail Envoy
Microsoft To Do
Private Box
Pro-Sapien
ProjectReady WorkBridge
PureAUTH
SecureIdentity MFA
Simpplr
StorageCraft Cloud Backup
VIDsigner
Workday CLM, powered by Evisort
XQ Vault
Zynyo
Claim InfiniteKM and update features and information
Claim InfiniteKM and update features and information
Claim Microsoft SharePoint and update features and information
Claim Microsoft SharePoint and update features and information