Related Products
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About
InfiniteKM is a cloud-based platform enabling consistent, compliant Customer Experience (CX) at all touchpoints through superior Knowledge Management (KM). Customers get the right information at the right time while creating an engaged compliant business and operating model with consistent service delivery. Embedding into existing technologies (Salesforce, Dynamics, SharePoint, etc.) the InfiniteKM platform enables governance, risk, and compliance to easily cascade throughout the enterprise and ensure your teams are engaged and empowered with the right answers. Premiere organizations rely daily on InfiniteKM to ensure their teams and customers get the right information, up-to-date and relevant, across all channels for improved CX, and better adherence to compliance. They also leverage the platform to strategically drive leadership alignment, build team culture, and increase employee engagement - further improving their ability to deliver great CX.
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About
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage their compliance processes and improve their business model
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Audience
Chat and Collaboration platform for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$4/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInfiniteKM
United States
www.infinitekm.com/Login.aspx
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Company InformationRake
United States
www.rake.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Internal Communications Features
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Task Management Features
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Team Chat Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
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Integrations
Facebook
Microsoft Dynamics 365
Microsoft SharePoint
NiCE CXone Mpower
Salesforce
Stackreaction
Twilio
WhatsApp
Zapier
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Integrations
Facebook
Microsoft Dynamics 365
Microsoft SharePoint
NiCE CXone Mpower
Salesforce
Stackreaction
Twilio
WhatsApp
Zapier
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