IndusTrack vs. ThermoGrid Comparison


IndusTrack	ThermoGrid ECI ThermoGrid	+	+
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About Unlock your business potential with our All-in-One Software Solution! Engineered specifically for commercial and residential contractors. Our platform handles estimates, jobs, invoicing, payments, purchase orders, inventory, and reports, all designed to simplify workflows and increase productivity. Connect with us and learn how we bring your office staff and field techs together—seamlessly!	About ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Residential and commercial businesses looking for a field service management platform solution	Audience Small to large contractor companies
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 Free Version Not Supported Free Trial Supported	Pricing $60 Subscription or one-time fee available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 2.8 / 5 features 3.3 / 5 design 3.2 / 5 support 3.2 / 5 Read all reviews
	Pros & Cons from Real Users Pros Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory. ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs. Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service. You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners. Cons 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search. I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting. Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed. No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations. Some of the printouts are excessively lengthy. Per user price model.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information IndusTrack Founded: 2008 United States www.industrack.com	Company Information ECI ThermoGrid Founded: 2007 United States www.thermogrid.com
Alternatives Simpro	Alternatives Simpro
FieldPulse	FieldPulse
SnapSuite	Sera
Shark Byte Sales and Estimating CRM SharkByte	Orcatec
GeoOp Geo View All	Commusoft View All
Categories Field Service Management Supported HVAC Supported HVAC Estimating Supported Tradesman Job Management Supported	Categories Contractor Management Supported Electrical Contractor Supported Field Service Management Supported HVAC Supported HVAC Estimating Supported Plumbing Supported Service Dispatch Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported HVAC Estimating Features Billing & Invoicing Supported Commercial/Industrial Supported Cost Database Supported Data Import / Export Supported Equipment Maintenance Supported Financing Management Supported Labor Rates Supported Quotes/Proposals Supported Scheduling Supported Takeoff Supported Show More Features Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported HVAC Estimating Features Billing & Invoicing Supported Commercial/Industrial Supported Cost Database Supported Data Import / Export Supported Equipment Maintenance Supported Financing Management Supported Labor Rates Supported Quotes/Proposals Supported Scheduling Supported Takeoff Supported Show More Features Contractor Management Features Contractor Database Supported Insurance Tracking Supported License Tracking Supported Permit Tracking Supported Skills & Competencies Supported Task Management Supported Work Hour Tracking Supported Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations Google Cloud Platform Supported Google Maps Supported Microsoft Azure Supported QuickBooks Accountants Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported RingCentral RingEX Supported Stripe Supported View All 6 Integrations	Integrations Google Cloud Platform Not Supported Google Maps Not Supported Microsoft Azure Not Supported QuickBooks Accountants Not Supported QuickBooks Online Supported QuickBooks Online Advanced Supported RingCentral RingEX Not Supported Stripe Not Supported View All 2 Integrations
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