Immerss Live CommerceImmerss
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Related Products
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About
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.
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About
A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Online retailers and brands requiring a solution to create interactive, live-video shopping experiences to boost conversion rates, lift order value and reduce returns
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Audience
Companies interested in a comprehensive customer engagement and customer experience solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$66 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationImmerss
Founded: 2015
United States
www.immerss.live/
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Company InformationSkeepers
Founded: 2012
France
skeepers.io/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
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Integrations
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
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