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About

Ikeono enables retailers of all sizes to grow their business by communicating more efficiently and effectively through text messages. The all‑in‑one platform offers business text messaging, automated review requests, secure Text‑to‑Pay, and web‑chat‑to‑text conversion to turn browsing visitors into customers. Retailers can also automate Net Promoter Score (NPS) feedback via SMS to repair relationships or amplify promoter voices, and manage customer conversations through a unified inbox. Integration with Lightspeed POS enables texting in‑app, sending sales receipts, quotes, work‑order updates, special‑order alerts, and automated NPS/review campaigns. Launched in 2018 as a bike‑shop service app, Ikeono has expanded across industries (bike, golf, jewelry, pet, boutique) with features like text payments, review automation, scheduled messages, etc.

About

Texting grabs instant attention, while email reaches everybody. That’s why Message Launch offers both channels to help blast off your organization. But we do more than just mass text and email. We add precision to your messaging by giving the ability to cater to your subscribers’ interests, sending only laser targeted messages. Texting is the most effective form of communication for personal use because it’s immediate and grabs attention. Now, businesses are adopting it too for SMS marketing and internal communications. On the other hand, email is already well established and accepted as a business communication channel. Message Launch’s SMS Marketing Software offers both to maximize your reach and enable you to cater to your subscribers’ preferences. Quickly build your contact database and automatically capture more information than just a customer's name or phone number. This lets you target your mass text messages, so you don't send annoyingly irrelevant messages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi‑location shop owners seeking a solution to streamline payments, reviews, customer service, and automated reminders directly from their POS

Audience

Businesses requiring a marketing management solution to engage with their target audience using personalized SMS

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ikeono
United States
www.ikeono.com

Company Information

Message Launch
United States
www.messagelaunch.com

Alternatives

Alternatives

Surveyed

Surveyed

Spicyfy Ventures
MessageDesk

MessageDesk

Alderwood Labs

Categories

NPS Supported
Review Management Supported

Categories

SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Not Supported
Audience Targeting Not Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Scheduled Messaging Not Supported
Survey Builder Supported
Template Management Supported

Integrations

Affirm Supported
Afterpay Supported
Apple Pay Supported
Facebook Supported
Google Supported
Google Pay Supported
Hubtiger Supported
Klarna Supported
Mastercard Payment Gateway Services Supported
Stripe Supported
Visa Click to Pay Supported

Integrations

Affirm Not Supported
Afterpay Not Supported
Apple Pay Not Supported
Facebook Not Supported
Google Not Supported
Google Pay Not Supported
Hubtiger Not Supported
Klarna Not Supported
Mastercard Payment Gateway Services Not Supported
Stripe Not Supported
Visa Click to Pay Not Supported
Claim Ikeono and update features and information
Claim Ikeono and update features and information
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Claim Message Launch and update features and information