IVCbox

IVCbox

SmartLAb
Viber

Viber

Viber Media
+
+

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About

We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are on a new journey of growth, building on our most formidable assets: our products, our financial strength, our global reach, and our strong commitment by our management to our employees worldwide. However, our success is only possible through the support of our clients - your support.

About

Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a Customer Engagement solution to bridge the gap between face-to-face & online communication with customers

Audience

Anyone looking for a calling and messaging app

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.4 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended.
  • (+) Viber desktop application and very good sync with the desktop application. (+) Transfer of photos and videos without drop in quality. (+) It can seamlessly do group calling with more users without a drop in quality. (+) Self-erasing messages is a great way of cleaning up space.
  • This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber. It has stickers which is a fun way to communicate with friends and family. Great group calling support and quality with 20 people and more. Has message encryption so your privacy is safe.
  • It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends.
  • Love how easy it is to use to send messages internationally at no additional cost when they also have Viber.

Cons

  • This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue. Also, the advertising is very obtrusive.
  • (-) No blocking of calls feature. (-) Nonavailability and limited audience base which is a drawback. (-) Too many stickers and gifs make it annoying. (-) There is no backup option for your chat like in WhatsApp.
  • Needs more innovative features to catch up with its competitors. App crashes sometimes and have to close the app via switcher and open again. Sometimes doesn't detect mobile data.
  • I never faced any issue on usage of this app. It works very well for what it made for.
  • Super easy to use which I can't think of any cons.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SmartLAb
Founded: 2015
United States
ivcbox.com

Company Information

Viber Media
Luxembourg
www.viber.com

Alternatives

Viber

Viber

Viber Media

Alternatives

JioChat

JioChat

Reliance Jio Platforms
LINE

LINE

Naver

Categories

Live Chat Supported

Categories

Community Supported
Live Chat Supported
Messaging Supported
Team Chat Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Community Features

Content Management Not Supported
Content Moderation Not Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Not Supported
Membership Management Not Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Integrations

Abelo Not Supported
AutoResponder Not Supported
Chaport Not Supported
Clownfish Voice Changer Not Supported
GnomGuru Not Supported
Lemur Live Chat Not Supported
Noda Lite Not Supported
PME Discovery Not Supported
PayMongo Not Supported
Planfix Not Supported
Pronto Not Supported
RemOnline Not Supported
Sinch Engage Not Supported
Targetings Not Supported
Tenorshare UltData Not Supported
Upstream Grow Not Supported
XNSPY Not Supported
XRY Not Supported
Zowie Not Supported
mssg.me Not Supported

Integrations

Abelo Supported
AutoResponder Supported
Chaport Supported
Clownfish Voice Changer Supported
GnomGuru Supported
Lemur Live Chat Supported
Noda Lite Supported
PME Discovery Supported
PayMongo Supported
Planfix Supported
Pronto Supported
RemOnline Supported
Sinch Engage Supported
Targetings Supported
Tenorshare UltData Supported
Upstream Grow Supported
XNSPY Supported
XRY Supported
Zowie Supported
mssg.me Supported
Claim IVCbox and update features and information
Claim IVCbox and update features and information
Claim Viber and update features and information
Claim Viber and update features and information