IVCboxSmartLAb
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Related Products
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About
We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are on a new journey of growth, building on our most formidable assets: our products, our financial strength, our global reach, and our strong commitment by our management to our employees worldwide. However, our success is only possible through the support of our clients - your support.
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About
Meet Your New Customer Communications Platform
Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers.
Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email.
Platform:
✓ Multichannel Inbox
✓ Analytics & Insights
Channels & features:
✓ WhatsApp Business API
✓ Social Messaging
✓ Outbound Messaging
✓ Livechat
✓ Chat widget
✓ Teams module
✓ Smart routing
✓ Call deflection
✓ Tag & label management
✓ User management
✓ Contact management
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a Customer Engagement solution to bridge the gap between face-to-face & online communication with customers
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Audience
SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Supported
Free Trial
Supported
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Pricing
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationSmartLAb
Founded: 2015
United States
ivcbox.com
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Company InformationSaysimple
Founded: 2014
Netherlands
saysimple.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Not Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Messaging Features
End-to-End Encryption (E2EE)
Supported
File Sharing
Supported
Groups / Channels
Supported
Payments
Supported
Search / Filter
Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
Team Chat Features
End-to-End Encryption (E2EE)
Supported
File Sharing
Not Supported
Groups / Channels
Supported
Payments
Supported
Search / Filter
Not Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
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Integrations
Apple Business Chat
Not Supported
Bird
Not Supported
CDK Global
Not Supported
Facebook Messenger
Not Supported
Google Business Messages
Not Supported
Google Maps
Not Supported
Insocial
Not Supported
Instagram
Not Supported
LINE
Not Supported
Salesforce
Not Supported
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Integrations
Apple Business Chat
Supported
Bird
Supported
CDK Global
Supported
Facebook Messenger
Supported
Google Business Messages
Supported
Google Maps
Supported
Insocial
Supported
Instagram
Supported
LINE
Supported
Salesforce
Supported
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