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About

ITOC360: AI-First Incident Orchestration Platform ITOC360 is an AI-First Incident Orchestration Platform that helps IT and operations teams detect, route, and resolve incidents faster, with less manual effort and fewer missed alerts. What ITOC360 Does ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies.

About

We are the world incident response leader. Merging complete response capabilities with frontline threat intelligence from over 3000 incidents handled per year and end-to-end expertise we protect, detect and respond against cyberattacks. For immediate assistance, contact us today. Tackle every facet of today and tomorrow’s threat landscape with guidance from Kroll’s Cyber Risk experts. Enriched by frontline threat intel from 3000+ incidents cases every year, our end-to-end cyber risk solutions help organizations uncover exposures, validate the effectiveness of their defenses, implement new or updated controls, fine-tune detections and confidently respond to any threat. Get access to a wide portfolio of preparedness, resilience, detection and response services with a Kroll Cyber Risk retainer. Get in touch for more info.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ITOC360 is designed for DevOps & SRE, IT Operations, MSP, Security Incident Response, Industrial Operations & IoT, and Customer Support & ITSM.

Audience

Organizations looking to protect, detect and respond against cyber-attacks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12/month
Free Version
Free Trial

Pricing

Get in touch for a quick quote
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • One thing our compliance team always wants to know is exactly what happened during an incident. Who was notified, when did they acknowledge it, who took over, and what happened afterwards. which saves us from reconstructing everything from slack messages and tickets when we do a postmortem.
  • One thing our compliance team always wants to know is exactly what happened during an incident. Who was notified, when did they acknowledge it, who took over, and what happened afterwards. which saves us from reconstructing everything from slack messages and tickets when we do a postmortem.
  • Scheduling was one of the areas where we had a lot of manual work before. Time zones, holidays and backup coverage were easy to get wrong, especially when people were taking leave. ITOC360 makes it much clearer who's actually covering a shift, and the rotation is easier to manage without maintaining separate spreadsheets.
  • We looked at a couple of larger enterprise platforms before choosing ITOC360, and the implementation effort was one of the things that put us off. We had our basic on-call and escalation workflows running within a few days. Support was also involved during the initial setup, which helped because we don't have a dedicated person managing the platform.
  • I'm not always sitting in front of a computer when an incident comes in, so the mobile app has become more useful than I expected. I can see the incident, acknowledge it and follow what's happening without having to find a laptop first. It's much better than just getting a push notification and then having to switch to another system.

Cons

  • I'd like more options for exporting the data. The information is there, but we still have to do some formatting when we prepare certain reports for management or compliance.
  • I'd like more options for exporting the data. The information is there, but we still have to do some formatting when we prepare certain reports for management or compliance.
  • There are still a few things that would be nicer to bulk edit.
  • Some of the smaller interface details could be a little more intuitive, but overall the platform is easy to work with.
  • Push notifications can occasionally arrive a little later than SMS. It's usually only a few seconds, so it's not a major issue, but you notice it when you're already dealing with a live incident.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ITOC360
Founded: 2019
United States
www.itoc360.com

Company Information

Kroll
Founded: 1972
United States
www.kroll.com/en/services/cyber-risk/

Alternatives

Alternatives

Opsgenie

Opsgenie

Atlassian
Elasticito

Elasticito

Elasticito Limited

Categories

Categories

Have your system controls been tested? Do you know if they are ready to respond effectively to today’s attack patterns? Kroll’s proprietary FAST Attack Simulations combine unrivalled incident forensics experience with leading security frameworks to bring customised breach simulations to your environment.

Tackle every facet of today and tomorrow’s threat landscape with guidance from Kroll’s Cyber Risk experts. Enriched by frontline threat intel from 3000+ incident response cases every year, Kroll’s protection, detection, and response solutions immediately mature your cyber posture.

Merging complete response capabilities with frontline threat intelligence from over 3000 incidents handled per year and end-to-end cybersecurity expertise, we protect, detect and respond against cyberattacks.

Handling more than 3,000 security incidents a year, Kroll’s digital forensics investigators are experts in understanding, analyzing and preserving data during an investigation. In the event of a security incident, Kroll’s digital forensics investigators can expertly help investigate and preserve data to help provide evidence and ensure business continuity.

Kroll’s elite security leaders deliver rapid responses for over 3,000 incidents per year and have the resources and expertise to support the entire incident lifecycle, including litigation demands and breach notification. Gain peace of mind in a crisis.

Kroll is the largest global incident response provider with unrivalled expertise and frontline threat intel to protect, detect, and respond against cyberattacks. No matter the type of data loss or cybercrime, Kroll has the experience and resources (human and technology) to move quickly, to discern, isolate and secure valuable relevant data and investigate the digital trail, wherever it may lead.

Stop cyberattacks. Kroll Responder managed detection and response is fueled by seasoned IR experts and frontline threat intelligence to deliver unrivaled response. Kroll Responder MDR provides extended security monitoring around-the-clock, earlier insight into targeted threats, and complete response to contain and eradicate threats across your digital estate.

Validate your cyber defenses against real-world threats. Kroll’s world-class penetration testing services bring together front-line threat intelligence, thousands of hours of cyber security assessments completed each year and a team of certified cyber experts — the foundation for our sophisticated and scalable approach.

Our Cybersecurity Risk Assessments include a detailed review of the information security program—from policies and procedures to technical controls, including people, processes and technologies. We conduct a series of interviews with internal stakeholders, across both technical and business teams, to identify areas for improvement to mature the organization's information security program, using the NIST Cybersecurity framework as guidance.

Kroll's cyber threat intelligence services are fueled by frontline incident response intel and elite analysts to effectively hunt and respond to threats. Our team aligns Kroll’s technical intelligence, analytical research and investigative expertise to improve your visibility and provide expert triage, investigation and remediation services.

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Incident Response Features

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
Security Orchestration
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Integrations

Armis Centrix
CrowdStrike Falcon
Google Cloud Armor
Microsoft Defender for Identity
Microsoft Defender for Office 365
Microsoft Teams
Palo Alto Networks Threat Prevention
Postman
Prisma Cloud
Prometheus
Qualys Container Security
Salesforce
SentinelOne Singularity
ServiceNow
Slack
Splunk AppDynamics
Splunk Cloud Platform
Splunk Enterprise
Zabbix
n8n

Integrations

Armis Centrix
CrowdStrike Falcon
Google Cloud Armor
Microsoft Defender for Identity
Microsoft Defender for Office 365
Microsoft Teams
Palo Alto Networks Threat Prevention
Postman
Prisma Cloud
Prometheus
Qualys Container Security
Salesforce
SentinelOne Singularity
ServiceNow
Slack
Splunk AppDynamics
Splunk Cloud Platform
Splunk Enterprise
Zabbix
n8n
Claim ITOC360 and update features and information
Claim ITOC360 and update features and information
Claim Kroll Cyber Risk and update features and information
Claim Kroll Cyber Risk and update features and information