IQtracIQware
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IssuTraxOnboarD Software
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Related Products
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About
IQtrac has everything you need to streamline operations management, including maintenance, housekeeping, guest requests, and more. Here’s how IQtrac will help your hotel manage operations, so you can deliver exceptional guest experiences and keep your property in pristine condition. Extend the life span of your assets with IQtrac’s asset management processes. Manage and follow-up on guest requests with our service optimization system. IQtrac serves as one central portal for all of your property’s maintenance needs. Maximize the efficiency of your cleaning staff and ensure your property is clean. Know when inventory is running low and which suppliers to reorder from. Ensure brand and safety standards are being met by performing inspections. Keep track of lost & found items and store contact information. See which employees are top performers and which need additional coaching. Get the data you need to ensure your operation is running efficiently.
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About
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies looking for a solution to streamline operations management, including maintenance, housekeeping, and guest requests
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Audience
Hospitality businesses looking for a facilities maintenance system that provides an intelligent automated workflow solution eliminating manual and paper processes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationIQware
Founded: 2016
United States
iqwareinc.com/products/asset-and-guest-management/
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Company InformationOnboarD Software
Founded: 2000
United States
www.onbts.com
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Alternatives |
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Categories |
Categories |
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Lost and Found Features
Access Control
Not Supported
Automatic Matching
Not Supported
Category Management
Not Supported
Claims Management
Not Supported
Cross-Database Search
Supported
Document Management
Not Supported
Historical Reporting
Not Supported
Image Recognition
Not Supported
Inventory Management
Supported
Self Service Portal
Supported
Shipping Management
Not Supported
Unclaimed Items Management
Supported
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Complaint Management Features
Case Management
Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Not Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Forms Management
Not Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Supported
Self Service Portal
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Not Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Not Supported
Recurring Issues
Supported
Scheduling
Not Supported
Task Management
Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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