IQtrac

IQtrac

IQware
IssuTrax

IssuTrax

OnboarD Software
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+

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About

IQtrac has everything you need to streamline operations management, including maintenance, housekeeping, guest requests, and more. Here’s how IQtrac will help your hotel manage operations, so you can deliver exceptional guest experiences and keep your property in pristine condition. Extend the life span of your assets with IQtrac’s asset management processes. Manage and follow-up on guest requests with our service optimization system. IQtrac serves as one central portal for all of your property’s maintenance needs. Maximize the efficiency of your cleaning staff and ensure your property is clean. Know when inventory is running low and which suppliers to reorder from. Ensure brand and safety standards are being met by performing inspections. Keep track of lost & found items and store contact information. See which employees are top performers and which need additional coaching. Get the data you need to ensure your operation is running efficiently.

About

Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a solution to streamline operations management, including maintenance, housekeeping, and guest requests

Audience

Hospitality businesses looking for a facilities maintenance system that provides an intelligent automated workflow solution eliminating manual and paper processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

IQware
Founded: 2016
United States
iqwareinc.com/products/asset-and-guest-management/

Company Information

OnboarD Software
Founded: 2000
United States
www.onbts.com

Alternatives

Alternatives

SutiDesk

SutiDesk

SutiSoft
Lokate AI

Lokate AI

Lokate AI Technologies
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality
cruisePAL

cruisePAL

MariApps Marine Solutions

Categories

Lost and Found Supported

Categories

Issue Tracking Supported
Work Order Supported

Lost and Found Features

Access Control Not Supported
Automatic Matching Not Supported
Category Management Not Supported
Claims Management Not Supported
Cross-Database Search Supported
Document Management Not Supported
Historical Reporting Not Supported
Image Recognition Not Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Not Supported
Unclaimed Items Management Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

No info available.

Integrations

No info available.
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Claim IQtrac and update features and information
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Claim IssuTrax and update features and information