+
+

Related Products

  • Connecteam
    9,378 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • Dispatch Science
    22 Ratings
    Visit Website
  • CompanyCam
    5,579 Ratings
    Visit Website
  • Pocomos
    45 Ratings
    Visit Website
  • HCSS
    365 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • Visual Planning
    88 Ratings
    Visit Website
  • STACK
    1,407 Ratings
    Visit Website
  • Serviceaide
    139 Ratings
    Visit Website

About

IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.

About

Get started for free and grow your business with digital booking, intelligence dispatching, and best-in-class reporting and analytics. Empower your customers with our best-in-class single window system for all their booking needs. Efficient management of the workforce at your fingertips. Dispatch the right team, to the right place, at the right time, with the right information. Get a 360-degree view of your business with our real-time insights on your KPIs. Make data-driven decisions a part of your business. Collaborates seamlessly with your field teams anytime, anywhere to deliver improved customer experience and rapid ROI with Zuper. Work orders are the core of field service operations. Zuper’s work order management feature provides everything you need to manage, monitor, and fulfill work orders, from work order creation and technician assignment to job execution and debriefing. Add checklist items to your work orders and associate with any status in a simple drag & drop style.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service-based organizations

Audience

Businesses requiring a workforce management solution to optimize service delivery and customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IFS
Founded: 1983
United States
www.ifsworld.com/en-na/

Company Information

Zuper
United States
zuper.co

Alternatives

Alternatives

FSM Grid

FSM Grid

FSM Global
FSM Grid

FSM Grid

FSM Global
The Service Program

The Service Program

Westrom Software

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Pest Control Features

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

BigCommerce
Centiro
Dropbox
Field Nation
Help Lightning
IFS
Jotform
Microsoft Azure
Microsoft Teams
Partful
QuickBooks Online
SAP Concur
Salesforce
Shopify
Slack
SurveyMonkey
Twilio
Zendesk
Zoho CRM

Integrations

BigCommerce
Centiro
Dropbox
Field Nation
Help Lightning
IFS
Jotform
Microsoft Azure
Microsoft Teams
Partful
QuickBooks Online
SAP Concur
Salesforce
Shopify
Slack
SurveyMonkey
Twilio
Zendesk
Zoho CRM
Claim IFS Field Service Management and update features and information
Claim IFS Field Service Management and update features and information
Claim Zuper and update features and information
Claim Zuper and update features and information