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About

IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.

About

Sell More. Service Better. Unleash your company’s full potential with Sales & Installation and Warranty Management Software. Proactive Timers and alerts ensure nothing ever falls through the cracks. Efficient. Collect the right information and eliminate duplicate data entry. Productive. Get the job done right the first time and reduce the number of call-backs. Accountable. Improve visibility across all departments with real-time data & analytics. Trusted by Industry Leaders. We're proud to serve companies both big and small. InsightPro Warranty & Service Management simplifies managing claims by streamlining the processes end-to-end within an organized system that provides a consistent & efficient workflow to complete claims faster, reduce costs and ensure nothing falls through the cracks. The cloud-based system is intuitively designed for ease-of-use, requires minimal configuration to deploy this solution quickly.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Service-based organizations

Audience

Window and door manufacturers, distributors, wholesalers and retailers looking for a warranty management software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IFS
Founded: 1983
United States
www.ifsworld.com/en-na/

Company Information

InsightPro
Founded: 2014
United States
www.insightpro.com

Alternatives

Alternatives

FSM Grid

FSM Grid

FSM Global
Intelli Warranty

Intelli Warranty

Intellinet Systems
The Service Program

The Service Program

Westrom Software

Categories

HVAC Supported
IT Service Supported
Pest Control Supported
Scheduling Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Supported
For Manufacturers Supported
Parts Management Not Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

Field Nation Supported
Help Lightning Supported
IFS Supported
Microsoft Azure Supported

Integrations

Field Nation Not Supported
Help Lightning Not Supported
IFS Not Supported
Microsoft Azure Not Supported
Claim IFS Field Service Management and update features and information
Claim IFS Field Service Management and update features and information
Claim InsightPro and update features and information
Claim InsightPro and update features and information