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About

Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.

About

Unleash Your Community with OpenWeb (formerly Spot.IM). Your top users drive your business. Our complete Community Platform helps you build, segment and monetize your core audience. Recirculating traffic and engaging users automatically translates into pageviews. Areas with user-generated content become monetizeable with advertising. Forget Comments and say hello to our "Conversation". Powered by real-time elements, our Conversation is the lightest in the industry, supports rich-media & emojies and is SEO friendly. User engagement creates data. From sentiment analysis to defining custom audiences, we help you monetize your community. Reduce your human moderation efforts with high-quality, brand-safe conversations. Our machine-learning moderation technology, removes illicit comments, spam and seamlessly integrates with leading security technologies. Identify your core audiences and allow them to connect amongst themselves, with key contributors

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for social media moderation services to promote conversations and engage with customer service complaints

Audience

Companies of all sizes and and brands that want to build online communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ICUC.Social
Founded: 2002
Canada
icuc.social/our-services/social-media-content-moderation/

Company Information

OpenWeb
Founded: 2012
United States
openweb.com

Alternatives

Areto

Areto

Areto Labs

Alternatives

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Integrations

Facebook
Instagram
Okta
Pinterest
WordPress
X (Twitter)
Zephr

Integrations

Facebook
Instagram
Okta
Pinterest
WordPress
X (Twitter)
Zephr
Claim ICUC.Social and update features and information
Claim ICUC.Social and update features and information
Claim OpenWeb and update features and information
Claim OpenWeb and update features and information