ICTPBXICTInnovations
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Q-SuiteIndosoft
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Related Products
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About
ICTPBX is an open source, carrier-grade PBX platform built for ISPs, ITSPs, and service providers. It combines FreeSWITCH 1.10 as the media engine with FusionPBX 6.6 for PBX configuration, unified through the ICTCore REST API and managed from a modern Angular 13 web dashboard.
Unlike hosted PBX solutions, ICTPBX runs entirely on your own infrastructure. You control your data, your tenants, and your billing. Scale from a handful of extensions to thousands of seats without per-user licensing costs.
It’s built for multi-tenant deployment. Each tenant gets their own isolated PBX environment with custom branding, quota limits, and role-based access control.
Core capabilities:
SIP extensions, ring groups, call queues (ACD), and IVR menus
Voicemail, conferences, time conditions, and call flows
SIP trunks (gateways), inbound DID routing, call blocking
Multi-tenant with per-tenant branding and quota management
Voice, fax (T.38/FoIP), SMS (SMPP), and email on one platform
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About
Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk. Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Indosoft's call center software ACD is also available for license to vertical applications. Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer. The call center software ACD allows easy integration of chat and e-mail. There are a number of powerful tools within the call center software, including tools to customize the web interface for Agents, develop and deploy powerful scripts within the Agent screens and build and manage sophisticated call routing and IVR for your contact center. The ACD with skills-based routing and queue prioritization, as well as the powerful IVR builder.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Telecommunications, ITSP, Call centers, Contact centers, CTI, customer services, Health care, BPOs
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$6000/one-time payment
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationICTInnovations
Founded: 2006
Pakistan
www.ictinnovations.com
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Company InformationIndosoft
United States
www.indosoft.com/call-center-software.htm
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AlternativesNo Alternatives
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Oreka TR
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