IBM Netcool Operations Insight vs. LogicMonitor Comparison


IBM Netcool Operations Insight IBM	LogicMonitor	+	+
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About IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.	About LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT and DevOps teams	Audience IT Operations, Managed Service Providers, DevOps teams, and SaaS/e-Commerce companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs. Cons The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information IBM Founded: 1911 United States www.ibm.com/us-en/marketplace/it-operations-management	Company Information LogicMonitor Founded: 2008 United States www.logicmonitor.com
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Categories AIOps Supported IT Management Supported Log Analysis Supported	Categories AIOps Supported Application Dependency Mapping Supported Application Performance Monitoring (APM) Supported Cloud Monitoring Supported Container Monitoring Supported DevSecOps Supported Infrastructure-as-a-Service (IaaS) Supported IT Infrastructure Monitoring Supported IT Management Supported IT Security Supported Log Analysis Supported Log Monitoring Supported MSP Supported Network Assessment Supported Network Automation Supported Network Bandwidth Monitoring Supported Network Discovery Supported Network Management Supported Network Monitoring Supported Network Security Supported Observability Supported Reporting Supported RMM Supported Server Management Supported Server Monitoring Supported SNMP Monitoring Supported Website Monitoring Supported
	IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Supported Resource Management Not Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Not Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Not Supported Vulnerability Scanning Supported Web Threat Management Supported Web Traffic Reporting Not Supported Infrastructure-as-a-Service (IaaS) Features Analytics / Reporting Supported Configuration Management Not Supported Data Migration Not Supported Data Security Not Supported Load Balancing Not Supported Log Access Not Supported Network Monitoring Supported Performance Monitoring Supported SLA Monitoring Supported MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Not Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Supported Intrusion Detection System Supported Threat Response Supported VPN Not Supported Vulnerability Scanning Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Not Supported Drag & Drop Not Supported Drill Down Supported Email Reports Not Supported Financial Reports Not Supported Forecasting Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Not Supported Scheduled / Automated Reports Supported Server Management Features CPU Monitoring Supported Credential Management Supported Database Servers Supported Email Monitoring Supported Event Logs Supported History Tracking Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Supported Website Monitoring Features Availability Testing Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Not Supported Maintenance Scheduling Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Supported Uptime Reporting Supported
Integrations AlertOps Not Supported Axonius Not Supported Causal Not Supported Clarity Security Not Supported ConnectWise PSA Not Supported Datto RMM Not Supported Google Cloud Security Command Center Not Supported HCL IntelliOps Event Management Not Supported MyGlue Not Supported Network Glue Not Supported Origina Supported PagerTree Not Supported Panaseer Not Supported ServiceNow Not Supported Slack Not Supported Squadcast Not Supported Squid Alerts Not Supported TierOne Service Assurance Supported VEEUE Not Supported root9 Not Supported Show More Integrations View All 2 Integrations	Integrations AlertOps Supported Axonius Supported Causal Supported Clarity Security Supported ConnectWise PSA Supported Datto RMM Supported Google Cloud Security Command Center Supported HCL IntelliOps Event Management Supported MyGlue Supported Network Glue Supported Origina Not Supported PagerTree Supported Panaseer Supported ServiceNow Supported Slack Supported Squadcast Supported Squid Alerts Supported TierOne Service Assurance Not Supported VEEUE Supported root9 Supported Show More Integrations View All 21 Integrations
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