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About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

IBM Instana is the gold standard of incident prevention with automated full-stack visibility, 1-second granularity and 3 seconds to notify. With today’s highly dynamic and complex cloud environments, the average cost of an hour of downtime can reach six figures and beyond. Traditional application performance monitoring (APM) tools simply aren’t fast enough to keep up or thorough enough to contextualize the issues identified. Also, they are typically limited to super users who must complete months of training to learn. IBM Instana Observability goes beyond traditional APM solutions by democratizing observability so anyone across DevOps, SRE, platform engineering, ITOps and development can get the data they want with the context they need. Instana Dynamic APM operates using the Instana agent architecture, which incorporates sensors—lightweight, automated programs tailored to monitor specific entities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and DevOps teams

Audience

DevOps-driven teams requiring a solution to optimize and automate their observability and application monitoring operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$75 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Pros & Cons from Real Users

Pros

  • Easy to configure, in depth monitoring, price. The interface and AI Expert advise are a great asset to quickly detect a problem a take action.

Cons

  • It provides everything a performance specialist needs to detect a problem.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/instana

Alternatives

Alternatives

Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
Site24x7

Site24x7

ManageEngine
Sematext Cloud

Sematext Cloud

Sematext Group

Categories

AIOps Supported
IT Management Supported
Log Analysis Supported

Categories

Integrations

24Cevent Not Supported
AWS Lambda Not Supported
Amazon Web Services (AWS) Not Supported
Cortex Not Supported
DBmarlin Not Supported
Google Cloud Platform Not Supported
Humio Not Supported
IBM Bob Not Supported
Kubernetes Not Supported
Luciq Not Supported
OctoPerf Not Supported
Opsgenie Not Supported
Origina Supported
Prometheus Not Supported
Radar Website Monitor Not Supported
Red Hat OpenShift Not Supported
Splunk APM Not Supported
Squadcast Not Supported
TierOne Service Assurance Supported
root9 Not Supported

Integrations

24Cevent Supported
AWS Lambda Supported
Amazon Web Services (AWS) Supported
Cortex Supported
DBmarlin Supported
Google Cloud Platform Supported
Humio Supported
IBM Bob Supported
Kubernetes Supported
Luciq Supported
OctoPerf Supported
Opsgenie Supported
Origina Not Supported
Prometheus Supported
Radar Website Monitor Supported
Red Hat OpenShift Supported
Splunk APM Supported
Squadcast Supported
TierOne Service Assurance Not Supported
root9 Supported
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Instana and update features and information
Claim IBM Instana and update features and information