IBM ECMIBM
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Zunoy KnowledgebaseMentcube Innovations Pvt Ltd
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Related Products
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About
Enterprise content management (ECM) solutions enable an organization to take full advantage of the customer information and company knowledge embedded in its content. ECM solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable. When effectively managed across the organization, content can be used to engage customers, automate business processes and enhance collaboration. Content is the currency that fuels and funds digital transformation. Content possesses information about customers — their behaviors, sentiments and value to the organization — but only if you can harness it. Collectively, content buried in repositories, file shares and cloud folders across the enterprise represents the knowledge of the organization.
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About
Zunoy Knowledgebase is a documentation tool for teams that need to keep product, technical, and company information organized in one place. It can be used for API documentation, FAQs, user guides, tutorials, release notes, and internal documentation.
Users can create and update articles with a rich text editor, organize pages into categories, and connect related content through page links. Search helps users find information without going through the documentation manually. Teams can also use version control to keep track of changes and manage different versions of their documentation.
Access controls help manage who can view or edit content, while templates can be used when creating similar types of articles. Zunoy Knowledgebase also includes AI-assisted features, analytics, feedback, and custom branding options.
It can be used for customer-facing help content or as an internal knowledge base for product teams, developers, support staff, and other employees.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise content management platform for companies wanting to Access, analyze and act on business content
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Audience
Software companies, SaaS teams, developers, technical writers, product teams, and customer support teams that need to create and maintain product or internal documentation.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$4/month
Zunoy Knowledgebase offers a free plan at $0 per month, along with three paid plans: Starter at $4 per month, Growth at $6 per month, and Business at $12 per month, when billed annually. The Free plan includes one workspace, one brand, and one contributor. Starter supports up to two contributors/editors, while Growth offers two brands, five contributors/editors, unlimited viewers, advanced analytics, and version control. The Business plan supports up to five brands and ten contributors/editors, with 30-day version control and additional features for managing documentation.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationIBM
Founded: 1911
United States
www.ibm.com/cloud/automation-software/enterprise-content-management
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Company InformationMentcube Innovations Pvt Ltd
zunoy.com/knowledgebase
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Content Management Features
Audio Content
Supported
Customizable Templates
Supported
Document Indexing
Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Document Management Features
Access Controls
Supported
Archiving & Retention
Supported
Collaboration Tools
Supported
Compliance Tracking
Supported
Document Archiving
Supported
Document Assembly
Supported
Document Capture
Not Supported
Document Conversion
Supported
Document Delivery
Supported
Document Indexing
Supported
Document Retention
Supported
Electronic Signature
Supported
Email Management
Supported
File Recovery
Supported
File Type Conversion
Supported
Forms Management
Supported
Full Text Search
Supported
Offline Access
Supported
Optical Character Recognition
Supported
Print Management
Supported
Version Control
Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Discord
Not Supported
IBM Watson Studio
Supported
Microsoft Teams
Not Supported
Slack
Not Supported
Telegram
Not Supported
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Integrations
Discord
Supported
IBM Watson Studio
Not Supported
Microsoft Teams
Supported
Slack
Supported
Telegram
Supported
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