Zunoy Knowledgebase

Zunoy Knowledgebase

Mentcube Innovations Pvt Ltd
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About

Enterprise content management (ECM) solutions enable an organization to take full advantage of the customer information and company knowledge embedded in its content. ECM solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable. When effectively managed across the organization, content can be used to engage customers, automate business processes and enhance collaboration. Content is the currency that fuels and funds digital transformation. Content possesses information about customers — their behaviors, sentiments and value to the organization — but only if you can harness it. Collectively, content buried in repositories, file shares and cloud folders across the enterprise represents the knowledge of the organization.

About

Zunoy Knowledgebase is a documentation tool for teams that need to keep product, technical, and company information organized in one place. It can be used for API documentation, FAQs, user guides, tutorials, release notes, and internal documentation. Users can create and update articles with a rich text editor, organize pages into categories, and connect related content through page links. Search helps users find information without going through the documentation manually. Teams can also use version control to keep track of changes and manage different versions of their documentation. Access controls help manage who can view or edit content, while templates can be used when creating similar types of articles. Zunoy Knowledgebase also includes AI-assisted features, analytics, feedback, and custom branding options. It can be used for customer-facing help content or as an internal knowledge base for product teams, developers, support staff, and other employees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise content management platform for companies wanting to Access, analyze and act on business content

Audience

Software companies, SaaS teams, developers, technical writers, product teams, and customer support teams that need to create and maintain product or internal documentation.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$4/month
Zunoy Knowledgebase offers a free plan at $0 per month, along with three paid plans: Starter at $4 per month, Growth at $6 per month, and Business at $12 per month, when billed annually. The Free plan includes one workspace, one brand, and one contributor. Starter supports up to two contributors/editors, while Growth offers two brands, five contributors/editors, unlimited viewers, advanced analytics, and version control. The Business plan supports up to five brands and ten contributors/editors, with 30-day version control and additional features for managing documentation.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/cloud/automation-software/enterprise-content-management

Company Information

Mentcube Innovations Pvt Ltd
zunoy.com/knowledgebase

Alternatives

Nuxeo

Nuxeo

Hyland

Alternatives

Zunoy CMS

Zunoy CMS

Mentcube Innovations Pvt Ltd
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
Zunoy AppShare

Zunoy AppShare

Mentcube Innovations Pvt Ltd

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Discord Not Supported
IBM Watson Studio Supported
Microsoft Teams Not Supported
Slack Not Supported
Telegram Not Supported

Integrations

Discord Supported
IBM Watson Studio Not Supported
Microsoft Teams Supported
Slack Supported
Telegram Supported
Claim IBM ECM and update features and information
Claim IBM ECM and update features and information
Claim Zunoy Knowledgebase and update features and information
Claim Zunoy Knowledgebase and update features and information