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About

Hyperfish keeps profile information complete and up to date in Office 365 and the modern workplace. Hyperfish helps bring your company directory to life by ensuring directory and profile information is always complete and up-to-date. Hyperfish improves IT service delivery, increases employee engagement, and helps unlock the value of your technology investments. Hyperfish understands what's missing or incorrect, and automatically starts a conversation with employees to collect and validate their information. Hyperfish uses AI and Bot technology to automate the collection of profile information. The secure service supports on-premises, hybrid, and online environments. Hyperfish monitors AD to identify what’s missing & incorrect. Users are then notified by email or chat bot. Users update their information via desktop or mobiles device. Hyperfish automates profile updates by knowing what's missing and incorrect and reaching out to users.

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations seeking a solution to manage their company directory and increase employee engagement

Audience

Companies interested in a complaint management and/or HR case management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Hyperfish
Founded: 2015
United States
www.hyperfish.com

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com

Alternatives

Employee Directory

Employee Directory

Beyond Intranet

Alternatives

Ascripto

Ascripto

Gyrus Solutions
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software

Categories

Categories

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Integrations

Active Directory Supported
Business Importer Supported
Compas Suite Supported
DocPoint Supported
FireStart Supported
GetSig Supported
Microsoft 365 Supported
Microsoft Exchange Supported
Microsoft SharePoint Supported
Nexus AP & Payments Automation Supported
Nintex Process Platform Supported
Oncore Not Supported
Oracle PeopleSoft Supported
Powell 365 Supported
SAP Analytics Cloud Supported
Skype Supported
Tempus Resource Supported
Workday Extend Supported

Integrations

Active Directory Not Supported
Business Importer Not Supported
Compas Suite Not Supported
DocPoint Not Supported
FireStart Not Supported
GetSig Not Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
Microsoft SharePoint Not Supported
Nexus AP & Payments Automation Not Supported
Nintex Process Platform Not Supported
Oncore Supported
Oracle PeopleSoft Not Supported
Powell 365 Not Supported
SAP Analytics Cloud Not Supported
Skype Not Supported
Tempus Resource Not Supported
Workday Extend Not Supported
Claim Hyperfish and update features and information
Claim Hyperfish and update features and information
Claim Workpro and update features and information
Claim Workpro and update features and information