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About

Almost every shift has no-shows, late arrivals, and special requests. Still, you've also got to deal with the significant shifts in how people work. Everything from new employee expectations to new technologies, new regulations, and other significant changes are to be considered by managers of all organisations - big and small. Humanforce brings an innovative approach to managing your teams and how you work. We simplify the process, allowing you to see everything simultaneously, ensuring you stay ahead of the curve. That's why thousands of businesses of all sizes - hotels to hospitals, aged care to childcare, manufacturers to entertainments, stadiums to shops and more - turn to us and our workforce management solutions. Use Humanforce and get ready for your next shift.

About

When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees, as well as empower them to schedule, swap, and drop shifts themselves (with manager approval). Automate schedule making and easily distribute the schedule and time clock to every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps all in one place. Integrate with your payroll provider to streamline the process and avoid human error. Try When I Work out now with our 14 day free trial. Need help? Our team is there to support you in getting your account and schedule set up free of charge.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations with a shift-based workforce

Audience

Anyone who manages hourly employees, from small businesses to large enterprise operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Ability to copy previous week shifts for smooth/fast scheduling, documenting employee pay, seeing everyone's schedule for the week in one place.
  • Easy of scheduling and assigning jobs tracking my payroll hours and cost. Seeing which employees are logged on to work
  • The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.
  • Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!
  • I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Cons

  • Not being able to delete employees and freeing up usage.
  • Punching in and out in phone sometimes eve. In the set area employees have trouble logging in and out.
  • I wish we could copy schedules individually, rather than in bulk.
  • Not as many functions to accommodate non-traditional work schedules.
  • I would love to copy a shift from one day and paste to another.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Humanforce
Founded: 2002
Australia
www.humanforce.com

Company Information

When I Work
Founded: 2010
United States
www.wheniwork.com

Alternatives

Alternatives

Sage HR

Sage HR

Sage
WorkforceHub

WorkforceHub

Swipeclock

Categories

Human Resources Supported
Payroll Supported
Scheduling Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Categories

Absence Management Supported
Bakery Supported
Brewery Supported
Catering Supported
Massage Therapy Supported
Medical Scheduling Supported
Nonprofit Supported
Scheduling Supported
Spa Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Not Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Not Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Human Resources Features

360 Degree Feedback Not Supported
Applicant Tracking Not Supported
Attendance Management Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Not Supported
Onboarding Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Not Supported

Payroll Features

401(k) Tracking Not Supported
Attendance Management Supported
Benefits Management Not Supported
Check Printing Not Supported
Compensation Management Not Supported
Deductions Management Not Supported
Direct Deposit Not Supported
Multi-Country Not Supported
Multi-State Not Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Not Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Not Supported
Wage Garnishment Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Bakery Features

Accounting Management Not Supported
Customer Management Not Supported
Inventory Management Not Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Not Supported
Sales Management Not Supported

Brewery Features

Billing & Invoicing Not Supported
Cask Management Not Supported
Demand Planning Supported
Distribution Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Production Tracking Not Supported
Quality Control Not Supported
Recipe Management Not Supported

Catering Features

Banquet Management Not Supported
Billing & Invoicing Not Supported
Booking Management Not Supported
Calendar Management Supported
Contract Management Not Supported
Costing Not Supported
Customer Database Not Supported
Event Management Supported
Facility Management Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Not Supported
Quote Management Not Supported
Recipe Management Not Supported
Waitstaff Management Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Massage Therapy Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Supported

Nonprofit Features

Accounting Not Supported
Committee Management Supported
Donor Management Not Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported

Spa Features

Appointment Management Not Supported
Client Management Not Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Integrations

5X Not Supported
ADP Mobile Solutions Not Supported
ADP Next Gen HCM Not Supported
ADP StandOut Not Supported
ADP Workforce Now Not Supported
Activpayroll Supported
Aurion Supported
CloudPayroll Supported
Google Calendar Not Supported
MYOB Supported
Mapal Culture Suite Supported
NetSuite Supported
OnPay Not Supported
SAP SuccessFactors Supported
Square Appointments Not Supported
Square Payments Not Supported
SwiftPOS Supported
Symmetrical Not Supported
iPayroll Supported
ichris Supported

Integrations

5X Supported
ADP Mobile Solutions Supported
ADP Next Gen HCM Supported
ADP StandOut Supported
ADP Workforce Now Supported
Activpayroll Not Supported
Aurion Not Supported
CloudPayroll Not Supported
Google Calendar Supported
MYOB Not Supported
Mapal Culture Suite Not Supported
NetSuite Not Supported
OnPay Supported
SAP SuccessFactors Not Supported
Square Appointments Supported
Square Payments Supported
SwiftPOS Not Supported
Symmetrical Supported
iPayroll Not Supported
ichris Not Supported
Claim Humanforce and update features and information
Claim Humanforce and update features and information
Claim When I Work and update features and information
Claim When I Work and update features and information