HumanFirstHumanFirst.ai
|
||||||
Related Products
|
||||||
About
HumanFirst provides radically efficient infrastructure and workflows to explore, curate and scale your AI training data. We productize the capabilities to scale NLU & NLP. HumanFirst accelerates conversational AI. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes working with voice and text data to train and maintain natural language understanding NLU models a breeze. Replace costly, and ad-hoc data ingestion and labeling processes with a seamless experience that allows you to build and improve the performance of your AI with real data, immediately. Import your Search and Help Center requests, emails, live chat or voice call logs to continuously train AI that understands your customers. Discover intents and improve their accuracy. Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents.
|
About
Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies looking for a productivity suite for natural language data
|
Audience
Companies searching for a voice AI solution to communicate with their customers
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationHumanFirst.ai
Founded: 2017
Canada
www.humanfirst.ai/
|
Company InformationReplicant
Founded: 2017
United States
www.replicant.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Amazon Connect
Not Supported
Avaya Aura
Not Supported
Five9
Not Supported
Kustomer
Not Supported
NiCE CXone Mpower
Not Supported
Operata
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Shopify
Not Supported
Twilio Flex
Not Supported
|
Integrations
Amazon Connect
Supported
Avaya Aura
Supported
Five9
Supported
Kustomer
Supported
NiCE CXone Mpower
Supported
Operata
Supported
Salesforce
Supported
ServiceNow
Supported
Shopify
Supported
Twilio Flex
Supported
|
|||||
|
|
|