HumanFirst

HumanFirst

HumanFirst.ai
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About

HumanFirst provides radically efficient infrastructure and workflows to explore, curate and scale your AI training data. We productize the capabilities to scale NLU & NLP. HumanFirst accelerates conversational AI. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes working with voice and text data to train and maintain natural language understanding NLU models a breeze. Replace costly, and ad-hoc data ingestion and labeling processes with a seamless experience that allows you to build and improve the performance of your AI with real data, immediately. Import your Search and Help Center requests, emails, live chat or voice call logs to continuously train AI that understands your customers. Discover intents and improve their accuracy. Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents.

About

Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a productivity suite for natural language data

Audience

Companies searching for a voice AI solution to communicate with their customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HumanFirst.ai
Founded: 2017
Canada
www.humanfirst.ai/

Company Information

Replicant
Founded: 2017
United States
www.replicant.com

Alternatives

ZoomInfo Chat

ZoomInfo Chat

ZoomInfo

Alternatives

Dialogflow

Dialogflow

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Swivl

Swivl

Education Bot, Inc

Categories

Categories

Integrations

Amazon Connect Not Supported
Avaya Aura Not Supported
Five9 Not Supported
Kustomer Not Supported
NiCE CXone Mpower Not Supported
Operata Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Shopify Not Supported
Twilio Flex Not Supported
UJET Not Supported
Zendesk Not Supported

Integrations

Amazon Connect Supported
Avaya Aura Supported
Five9 Supported
Kustomer Supported
NiCE CXone Mpower Supported
Operata Supported
Salesforce Supported
ServiceNow Supported
Shopify Supported
Twilio Flex Supported
UJET Supported
Zendesk Supported
Claim HumanFirst and update features and information
Claim HumanFirst and update features and information
Claim Replicant and update features and information
Claim Replicant and update features and information