HumanFirst

HumanFirst

HumanFirst.ai
Luminoso

Luminoso

Luminoso Technologies Inc.
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About

HumanFirst provides radically efficient infrastructure and workflows to explore, curate and scale your AI training data. We productize the capabilities to scale NLU & NLP. HumanFirst accelerates conversational AI. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes working with voice and text data to train and maintain natural language understanding NLU models a breeze. Replace costly, and ad-hoc data ingestion and labeling processes with a seamless experience that allows you to build and improve the performance of your AI with real data, immediately. Import your Search and Help Center requests, emails, live chat or voice call logs to continuously train AI that understands your customers. Discover intents and improve their accuracy. Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents.

About

Luminoso turns unstructured text data into business-critical insights. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, training, or data input, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and accurately analyze text in minutes, not months. Our software provides native support in over a dozen languages, so leaders can explore relationships in data, make sense of feedback, and triage inquiries to drive value, fast. Luminoso is privately held and headquartered in Boston, MA.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a productivity suite for natural language data

Audience

Companies that get open-ended text data about their services or products

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$1250/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HumanFirst.ai
Founded: 2017
Canada
www.humanfirst.ai/

Company Information

Luminoso Technologies Inc.
Founded: 2010
United States
luminoso.com

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Categories

Categories

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Not Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Not Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Supported
Tokenization Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Experience Management Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Not Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Supported
Text Analytics Supported
User Research Analysis Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Not Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

No info available.

Integrations

No info available.
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