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About

Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.

About

Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses interested in a chatbot to answer customer questions and close sales

Audience

Companies looking to improve the quality and efficiency of their customer support / CX

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

We have a SaaS business model with a license fee (based on volume and complexity) and professional services fee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • MindSay is very intuitive conversation platform. It has an intelligent chatbot. It completely based on Artificial Intelligence. No coding required to set up. Analytics data are also available to analyse bot progress and client satisfaction.

Cons

  • MainSay is a very impressive tool, I'm totally happy with its skills.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HumanBot
Canada
humanbot.io

Company Information

Mindsay
Founded: 2016
France
www.mindsay.com

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Heyday AI

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ZoomInfo
Drift

Drift

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Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

AI Sales Tools Supported
Chatbot Supported
Live Chat Supported

Categories

AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Live Chat Supported
Voice Bot Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Amadeus Travel Platform Not Supported
Apple iOS Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Google Assistant Not Supported
Locomote Not Supported
Salesforce Not Supported
SnapCall Not Supported
Sunshine Conversations Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WeChat Not Supported
WhatsApp Not Supported
Zapier Supported
Zendesk Not Supported
Zendesk Chat Not Supported
Zendesk Sunshine Not Supported
Zendesk Talk Not Supported
efficy Not Supported

Integrations

Amadeus Travel Platform Supported
Apple iOS Supported
Facebook Supported
Facebook Messenger Supported
Freshdesk Supported
Google Assistant Supported
Locomote Supported
Salesforce Supported
SnapCall Supported
Sunshine Conversations Supported
Vonage Communications APIs (Nexmo) Supported
WeChat Supported
WhatsApp Supported
Zapier Not Supported
Zendesk Supported
Zendesk Chat Supported
Zendesk Sunshine Supported
Zendesk Talk Supported
efficy Supported
Claim HumanBot and update features and information
Claim HumanBot and update features and information
Claim Mindsay and update features and information
Claim Mindsay and update features and information