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About

Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. We are a secure platform for scalable IT documentation, openly integrate with best-of-breed technology, rapidly innovate, and always put the needs of our customers first. We make it easy with a free trial, no contracts, and no user minimums. Streamline operations with password management, asset tracking, client documentation, and powerful automations. We are a IT documentation platform designed specifically for MSPs and IT professionals to centralize, standardize, and secure critical business information. Our solution simplifies the management these complex environments by offering a structured, organized repository for documenting processes, configurations, and client systems. By eliminating scattered or outdated documentation, our platform empowers teams to improve operational efficiency, reduce errors, and ensure consistent services.

About

M-Files is a Context-First document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes. M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a documentation software to organize and enhance IT environments

Audience

M-Files serves a variety of industries and business needs for mid-market to Enterprise global B2B companies. The M-Files platform is especially suitable for knowledge workers that need to quickly find, collaborate, and process a large number of documents every day.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per user per month
$27 per user per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I have been using M-Files for over 4 years now and I can say it is one of the best. First, I like that the interface is amazing and that it is easy to understand the many features. Secondly, I like that the tool is very secure. Thirdly, I like the ease of uploading, retrieving and sharing files.
  • There is a lot I like about M-Files. First, the tool is secure which is amazing. The tool comes with an intuitive User Interface. This software makes content collaboration seamless.
  • M-files is easy to deploy and comes with great security features. I like the ease of archiving, retrieving and sharing documents. Accessing files is easy. I like that there is both mobile and web version.
  • Easy to use, if you can use Google, you can use M-Files. The idea of using metadata instead of a file structure is very intelligent. Everything I need to know about my customers, their bills and emails are all in one place. No going to multiple programs/applications to get the full scope of their business.

Cons

  • With my great encounters using M-Files, I cannot think of any flaw. This software is more than great.
  • My only concern is that M-Files is not the most affordable. However, it works well.
  • The user interface is not the best. The vendor should improve on this.
  • Takes a little bit of time to re-think document management.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hudu
Founded: 2018
United States
www.hudu.com

Company Information

M-Files
Founded: 1989
United States
www.m-files.com

Alternatives

Alternatives

UnForm

UnForm

Synergetic Data Systems, Inc.
IT Glue

IT Glue

Kaseya
Nuxeo

Nuxeo

Hyland
Bit.ai

Bit.ai

Bit Tech Labs
Microsoft 365

Microsoft 365

Microsoft

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Integrations

Microsoft 365
Adobe Acrobat Sign
AutoCAD
Cisco Meraki
CloudOffix
CrewHu
DMSFACTORY DocumentsPipeliner
Docusign Identify
Domotz
Liongard
Lucidchart
Microsoft Dynamics 365
NinjaOne
OneLogin
OpenText CEM
Salesforce
ScalePad Lifecycle Manager
Strategy Overview
SuperOps
Syncro

Integrations

Microsoft 365
Adobe Acrobat Sign
AutoCAD
Cisco Meraki
CloudOffix
CrewHu
DMSFACTORY DocumentsPipeliner
Docusign Identify
Domotz
Liongard
Lucidchart
Microsoft Dynamics 365
NinjaOne
OneLogin
OpenText CEM
Salesforce
ScalePad Lifecycle Manager
Strategy Overview
SuperOps
Syncro
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