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About

Orchestrate your daily presales work. Analyze your presales business. Deliver more technical wins. There is a need by both presales leaders and individual contributors for a better way to perform work now! Optimizing presales can generate millions of incremental revenue without additional headcount. We are a team that is in the service of helping you be successful. Run your business. Hub provides you with the pertinent information you need to effectively lead your team. Run your presales business. Do your work. Hub gives you ways to optimize your time to win more business. Sales engineering is the hub of your go-to-market organization. Help your C-suite and board obtain better oversight. Detailed tech sales metrics. Show tech sales activities. Rationalize investments and optimize your resources. Comply with security, adhere to their processes, deliver granular ROI, and contextualize investment.

About

vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Llarge, mid, small companies and startups in search of a tool to improve their technical sales and win more customers

Audience

Small, medium and large companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$24/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I appreciate the ability to navigate the modules and their connections, as well as the very useful link with email; in the future, I will make greater use of the software for marketing campaigns.
  • The modules are perfectly organized and easy to navigate, ensuring no information is lost; beside, finding everything you need becomes very easy to do.
  • The biggest advantage of VTENEXT is its flexibility and customization capabilities. It allows companies to adapt workflows, automations, and processes to their real operational needs instead of forcing them into rigid standard procedures. We particularly appreciate the workflow automation tools, API integrations, and the ability to centralize sales, support, and operational activities within a single platform. This has helped improve organization, reduce manual work, and increase visibility across different departments. Another strong point is scalability: the platform works well both for small businesses and for more structured organizations with advanced requirements. The support team is also highly competent and collaborative, which is extremely valuable for implementation partners and system integrators.
  • it is a product designed and programmed specifically for the customer It's simple, intuitive, with a support team that's always available
  • Before finding VTENEXT I tried many other more complicated software. The idea of ​​abandoning my project was strong but then I found this great solution and I regained confidence. The program is solid and offers so many possibilities that sometimes I wonder if I will be able to use them all.

Cons

  • The processes and their documentation are not user-friendly; support from a VTE team expert is required. The manual is intended for IT experts.
  • No major criticisms, also because any potential issue was either fixed or customized via a Ticket Support.
  • Because VTENEXT is highly flexible and customizable, the initial setup and configuration phase can require time and technical expertise, especially for companies with complex processes or limited internal IT skills. Some advanced configuration areas could be more intuitive for non-technical users, and certain interface sections could benefit from a more modern and simplified user experience. We would also appreciate further development of AI-driven features and additional low-code/no-code tools to make advanced automations even more accessible to business users without technical backgrounds.
  • I have no negative things to report. Any problems I've encountered have always been resolved promptly.
  • It takes some confidence to navigate the settings menus and subs. A fresh new graphical interface could make your work even more enjoyable.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Hub
United States
hub.inc/

Company Information

vtenext
Founded: 2006
Italy
www.vtenext.com

Alternatives

Homerun

Homerun

Homerun Presales

Alternatives

Categories

Presales Supported

Categories

Collaboration Supported
CRM Supported
Customer Service Supported
Event Management Supported
Lead Management Supported
Marketing Supported
Sales Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Adobe Marketo Engage Supported
Aha! Supported
Gainsight Supported
GitHub Supported
Google Supported
Mailchimp Not Supported
Microsoft Exchange Not Supported
Microsoft Teams Supported
Outreach Supported
PrestaShop Not Supported
Salesloft Supported
Slack Supported
Vtiger CRM Not Supported
Wildix Not Supported
Workato Supported
Zendesk Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Adobe Marketo Engage Not Supported
Aha! Not Supported
Gainsight Not Supported
GitHub Not Supported
Google Not Supported
Mailchimp Supported
Microsoft Exchange Supported
Microsoft Teams Not Supported
Outreach Not Supported
PrestaShop Supported
Salesloft Not Supported
Slack Not Supported
Vtiger CRM Supported
Wildix Supported
Workato Not Supported
Zendesk Not Supported
Claim Hub and update features and information
Claim Hub and update features and information
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Claim vtenext and update features and information