Housecall Pro

Housecall Pro

4.9 out of 5 stars
PESTBOSS

PESTBOSS

5.0 out of 5 stars
Housecall Pro PESTBOSS

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Housecall Pro:

About

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
PESTBOSS:

About

PestBoss is the business management application of choice for successful pest control companies looking to expand their business while simplifying their operational management. PestBoss is designed, developed and fine-tuned to provide pest control businesses with all necessary tools to manage and grow their business operations. Intuitive and easy to use account management & CRM features convert prospects to revenue generating accounts. Prioritize work schedules with task and appointment management features. Provide client portal convenience for accounts requiring access to data and documentation on demand. Create device monitoring and service reports on the fly and sync them with the main office. Issue invoices in the field and get paid quicker by processing payments before leaving the job site. Backed by an industry-leading service level agreement, PestBoss is regularly updated with new and enhanced features to stay atop of ever-changing business standards and safety regulations.
Housecall Pro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
PESTBOSS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Housecall Pro:

Audience

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
PESTBOSS:

Audience

Pest management and pest control companies
Housecall Pro:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
PESTBOSS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Housecall Pro:

API

Offers API Not Supported
PESTBOSS:

API

Offers API Supported
Housecall Pro:

Screenshots and Videos

PESTBOSS:

Screenshots and Videos

Housecall Pro:

Pricing

$59.00/month
Basic: $59/mo
Essentials: $149/mo
MAX Contact for price
Free Version Supported
Free Trial Supported
PESTBOSS:

Pricing

$59 per month
Tiered by active users. All features available to all tiers, with unlimited Customer users.
Free Version Not Supported
Free Trial Not Supported
Housecall Pro:

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5
PESTBOSS:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5
Housecall Pro:

Pros & Cons from Real Users

Pros

  • We had no idea how much of an advantage HCP would be in managing our business for records, history, billing and management.
  • Housecall Pro has helped me grow my business and present professionally in my services. Being a one man operation I look at ways to be as professional as possible, having Housecall Pro is essential in this. My clients love the automated text of their appointments along with when I am en route to their homes. Communication is key in the service industry, HCP saves me tons of phone calls and time spend coordinating my schedule.
  • Professional Appearance, Text Messaging Notifications, Easy to use, so many features that it's sometimes hard to know ALL that it can do for you.
  • I enjoy how easy it is to navigate the schedule, add so many features through their apps, all my techs can see important messages between customer, quick books tabs, reviews, etc.
  • We're HVAC and pros for us are: 1. affordability 2. ease of use 3. integration with other apps 4. marketing features 5. CUSTOMERS LIKE THE SOFTWARE!

Cons

  • As we add more employees the scheduling window can be difficult to manage.
  • I would say as a smaller company I don’t have any issues with the software. It does exactly what I need it to do for me. I could see how larger companies may not get all the features they’re looking for, but for me it works well.
  • Lack of Parts Inventory is the biggest complaint.
  • I don’t like that call backs aren’t flagged, I want my csr to be able to reschedule calls without having to go through each call, I don’t like how long the transactions take to hit the bank and I have to add another charge to make it an instant payout, the price to add on additional service techs, the inability to create easier proposals, and SO MUCH MORE.
  • Bookkeeping integration with QuickBooks is tricky. The wait time for the "blue-bubble" user chat is too slow. I've noticed this problem over the last six months, and needs improving.
PESTBOSS:

Pros & Cons from Real Users

Pros

  • -customizable -reliable -great coverage -Lots of capability to grow and expand with the company -Great workflow management
  • PestBoss enable us to manage data from the field and share it with our customers. Field enabled features like service reports, monitoring and device inspection reduce the office load and allow us to work paperless (almost).

Cons

  • -none yet, we have had great customer service for any challenge that has come up
  • The current version is old fashion, so glad version 5 is being deployed.
Housecall Pro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
PESTBOSS:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Housecall Pro:

Company Information

Housecall Pro
Founded: 2013
United States
www.housecallpro.com
PESTBOSS:

Company Information

PESTBOSS
Founded: 2010
Canada
www.pestboss.com
Housecall Pro:

Alternatives

WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
PESTBOSS:

Alternatives

Pocomos

Pocomos

Pocomos Software
4.6 out of 5 stars
Housecall Pro:
Pocomos

Pocomos

Pocomos Software
4.6 out of 5 stars
PESTBOSS:
Pest-App

Pest-App

Temisoft
Housecall Pro:
PESTBOSS:
PestScan

PestScan

3.5 out of 5 stars
Housecall Pro:
Kickserv

Kickserv

5.0 out of 5 stars
PESTBOSS:
Housecall Pro:
Jobber

Jobber

Jobber Software
4.9 out of 5 stars
PESTBOSS:
Bugbase

Bugbase

Aceapp
Housecall Pro:

Categories

Appliance Repair Supported
Cleaning Services Supported
Home Services Supported
HVAC Supported
Pest Control Supported
Plumbing Supported
Quoting Supported
Scheduling Supported
Service Dispatch Supported
Work Order Supported
PESTBOSS:

Categories

Pest Control Supported
Vertical Market Supported
Housecall Pro:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Not Supported
Proposal Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported
PESTBOSS:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Not Supported
Fleet Management Not Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported
Housecall Pro:

Integrations

Stripe Supported
Amazon SES Not Supported
AnswerForce Supported
Beeline Routes Supported
Broadly Supported
Broccoli AI Supported
CaughtLeads Supported
Enzy Supported
Facebook Supported
Google Calendar Supported
HelloSetter Supported
Mailchimp Supported
OnCrew Supported
ReferPro Supported
Schedule Engine Supported
Scout AI Supported
SendGrid Supported
ShareDocView Supported
SurgePoint Supported
magicplan Supported
PESTBOSS:

Integrations

Stripe Supported
Amazon SES Supported
AnswerForce Not Supported
Beeline Routes Not Supported
Broadly Not Supported
Broccoli AI Not Supported
CaughtLeads Not Supported
Enzy Not Supported
Facebook Not Supported
Google Calendar Not Supported
HelloSetter Not Supported
Mailchimp Not Supported
OnCrew Not Supported
ReferPro Not Supported
Schedule Engine Not Supported
Scout AI Not Supported
SendGrid Not Supported
ShareDocView Not Supported
SurgePoint Not Supported
magicplan Not Supported
Housecall Pro:
Claim Housecall Pro and update features and information
Claim Housecall Pro and update features and information
PESTBOSS:
Claim PESTBOSS and update features and information
Claim PESTBOSS and update features and information