Hotjar vs. Reactflow Comparison


Hotjar 4.8 out of 5 stars	Reactflow 5.0 out of 5 stars
Learn More about Hotjar Update Features for Hotjar	Learn More about Reactflow Update Features for Reactflow	Add To Compare	Add To Compare

Hotjar	Reactflow
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Hotjar: About Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.	Reactflow: About Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.
Hotjar: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Reactflow: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Hotjar: Audience Marketers, product managers, and UX designers	Reactflow: Audience Product managers, Developers, UX Designers, Digital Marketers, Customer Support
Hotjar: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Reactflow: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Hotjar: API Offers API Not Supported	Reactflow: API Offers API Not Supported
Hotjar: Screenshots and Videos View more images or videos	Reactflow: Screenshots and Videos View more images or videos
Hotjar: Pricing $99 per month Free Version Not Supported Free Trial Supported	Reactflow: Pricing $19.99 per month Free plan allows limited functionality, Pro and business plans are available which provide unlimited functionality and storage of recordings/heatmaps. Free Version Supported Free Trial Supported
Hotjar: Reviews/Ratings Overall 4.8 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.8 / 5 support 4.4 / 5 Read all reviews	Reactflow: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.5 / 5 Read all reviews
Hotjar: Pros & Cons from Real Users Pros It is easy to use and the recordings were eye-opening! We would show recordings of users struggling with certain aspect of our large site to committee members, and everyone was amazed. We use those results to not only implement need change, but visual proof to justify those changes. Hotjar has an easy to use interface and simple integration with other apps. The ability to gather feedbacks and surveys. The heatmaps and recordings are user-friendly, meaning that everyone can understand what they're seeing without advanced training. The feedback and survey tools are extremely reliable and feature-rich too. Implementation is super-easy. Hotjar provides an easy way to see the views and interaction your website are getting. Even with being a "numbers person" I still enjoy this platform and how it makes it so easy to view the data provided. It helps my team and I understand what things need to stay the same on our website and what changes need to be made. Hotjar offers best of the class visual analytics through heat map. it is a great tool to study the user behaviour of your visitors and helps in deciding and placing the call to action buttons on the most interacted section of the page. The integration part is very easy for most of the website and one bonus with it- doesn't affect the page loading time. Cons None that I can think of - it has done so much for us in a short time. Reports are helpful but required more option for customization It would be great to see the data in real time, perhaps even for recordings. The tool satisfies our needs to full extent nonetheless. So far I haven't found any cons, but I am newer to the platform. It is one of the best and easy to use virtual analytics. No Cons.	Reactflow: Pros & Cons from Real Users Pros Good tool for site analysis, allows you to heatmap and understand geographies in an intuitive interface. An intuitive tool to track user activity and helps build a better user interface for clients. Using this platform is very simple and affordable. Very simple to deploy in business. Cons Though the interface is good, data wise it seems to have missed some interactions, but overall caught most. Overall it's worked outstanding activity report tool.
Hotjar: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Reactflow: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Hotjar: Company Information Hotjar Founded: 2014 Malta www.hotjar.com	Reactflow: Company Information Reactflow Founded: 2019 Malaysia reactflow.com
Hotjar: Alternatives Smartlook 4.8 out of 5 stars	Reactflow: Alternatives WebMaxy Analyzer WebMaxy 5.0 out of 5 stars
Hotjar: Extellio Extellio International AB 4.8 out of 5 stars	Reactflow: Go Analyze Analyze Enterprises
Hotjar: Userback 4.9 out of 5 stars	Reactflow: Mouseflow
Hotjar: Mouseflow	Reactflow: Hotjar 4.8 out of 5 stars
Hotjar: WebMaxy Analyzer WebMaxy 5.0 out of 5 stars View All	Reactflow: Crazy Egg View All
Hotjar: Categories Conversion Rate Optimization Supported Customer Experience Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Customer Retention Supported Heatmap Supported Marketing Analytics Supported Session Replay Supported Survey Supported Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported Web Analytics Supported Website Optimization Tools Supported	Reactflow: Categories Bug Tracking Supported Heatmap Supported Session Replay Supported Survey Supported Web Analytics Supported Website Optimization Tools Supported
Hotjar: Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Session Replay Features Eye Tracking Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Not Supported Form Analytics Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Not Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Supported Website Optimization Tools Features Competitor Analysis Not Supported Content Management Not Supported Keyword Research Tools Not Supported Link Management Not Supported Performance Metrics Supported Problem Area Alerts Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Supported Surveys Not Supported User Testing Tools Supported Video Feedback Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Supported Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Supported Collaboration Not Supported Customer Profiles Not Supported Data Import / Export Not Supported Predictive Analytics Not Supported Surveys & Feedback Supported Templates Not Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Supported Prototyping Not Supported Screen Activity Recording Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Supported User Research Supported	Reactflow: Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Not Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Supported Form Analytics Not Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Not Supported Time on Site Tracking Supported User Interaction Tracking Supported Website Optimization Tools Features Competitor Analysis Not Supported Content Management Not Supported Keyword Research Tools Not Supported Link Management Not Supported Performance Metrics Supported Problem Area Alerts Supported Show More Features Bug Tracking Features Backlog Management Not Supported Filtering Supported Issue Tracking Supported Release Management Not Supported Task Management Not Supported Ticket Management Not Supported Workflow Management Not Supported
Hotjar: Integrations AI Agent Builder Supported Clym Supported Crowded Supported HubSpot Marketing Hub Supported Out Of The Blue Supported Podia Supported Rambox Supported Rippling Supported Segment Supported Shift Supported Smarty Software Supported Sourcetable Supported Ucraft Supported Ucraft Logo Maker Supported Unbounce Supported WeWeb Supported Wix Supported WooCommerce Supported Workers by Delos Supported tradeit Supported Show More Integrations View All 94 Integrations	Reactflow: Integrations AI Agent Builder Not Supported Clym Not Supported Crowded Not Supported HubSpot Marketing Hub Not Supported Out Of The Blue Not Supported Podia Not Supported Rambox Not Supported Rippling Not Supported Segment Not Supported Shift Not Supported Smarty Software Not Supported Sourcetable Not Supported Ucraft Not Supported Ucraft Logo Maker Not Supported Unbounce Not Supported WeWeb Not Supported Wix Not Supported WooCommerce Not Supported Workers by Delos Not Supported tradeit Not Supported Show More Integrations
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