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About

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.

About

Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands of all sizes that need a powerful social media management platform

Audience

Large enterprises, global brands, and cross-functional teams that need a unified, AI-powered platform to plan, publish, engage, analyze, and govern social media at scale across dozens of channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hootsuite
Founded: 2008
Canada
www.hootsuite.com

Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com/products/social-media-management/

Alternatives

Alternatives

Postly

Postly

Postly Technologies, Inc.

Categories

Categories

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Adobe Analytics
Adobe Experience Manager
Facebook
Instagram
Mailchimp
Marketo
Microsoft 365
Salesforce
Slack
Smarsh
Trustpilot
WhatsApp
WordPress
X (Twitter)
YouTube
Zendesk
123FormBuilder
Metaflow AI
Nearby Now
TrendSpottr

Integrations

Adobe Analytics
Adobe Experience Manager
Facebook
Instagram
Mailchimp
Marketo
Microsoft 365
Salesforce
Slack
Smarsh
Trustpilot
WhatsApp
WordPress
X (Twitter)
YouTube
Zendesk
123FormBuilder
Metaflow AI
Nearby Now
TrendSpottr
Claim Hootsuite and update features and information
Claim Hootsuite and update features and information
Claim Sprinklr Social and update features and information
Claim Sprinklr Social and update features and information