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About

Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.

About

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution to improve the speed and quality of their customer support and decrease service costs

Audience

Organizations that want to create excellent conversational AI experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6 per month
Personal Plan: $6 per agent
Startup Plan: $16 per agent
Team Plan: $26 per agent
Business Plan: $42 per agent
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Hoory AI
United States
www.hoory.com

Company Information

OneReach.ai
Founded: 2010
United States
onereach.ai

Alternatives

Heyday AI

Heyday AI

Hootsuite

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Agentic AI Supported
AI Orchestration Supported
Chatbot Supported
Conversational AI Supported
Hyperautomation Supported
Live Chat Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Alexa Smart Properties Not Supported
BigCommerce Not Supported
Envoy Not Supported
Expensify Not Supported
Facebook Not Supported
Formstack Not Supported
Instagram Not Supported
Jotform Not Supported
LINE Supported
Meetup Not Supported
Operata Not Supported
Salesforce Not Supported
Toggl Track Not Supported
Wrike Not Supported
Zendesk Not Supported
Zoom Not Supported

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Alexa Smart Properties Supported
BigCommerce Supported
Envoy Supported
Expensify Supported
Facebook Supported
Formstack Supported
Instagram Supported
Jotform Supported
LINE Not Supported
Meetup Supported
Operata Supported
Salesforce Supported
Toggl Track Supported
Wrike Supported
Zendesk Supported
Zoom Supported
Claim Hoory AI and update features and information
Claim Hoory AI and update features and information
Claim Generative Studio X by OneReach.ai and update features and information
Claim Generative Studio X by OneReach.ai and update features and information