Hightouch vs. Lexer Comparison


Hightouch	Lexer	+	+
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About Hightouch is the leading Composable CDP and AI Decisioning platform that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart, Warner Music Group, Chime, Aritzia, and Whoop, Hightouch enables anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Hightouch’s Composable Customer Data Platform collects behavioral events, resolves identities into Customer 360 profiles, builds audiences, syncs data to over 200 destinations like ad platforms and CRMs, and analyzes the results of marketing campaigns— all from the cloud data warehouse.		About Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises requiring an integration solution to sync customer data to other applications and platforms		Audience Brands and retailers that want to use data to deliver personalized customer experiences
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $350 per month Free Version Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros - Fast implementation time. We launched in under a month at enterprise scale compared to a 9 month implementation with our previous CDP - Security. We get to keep all of our data in our own database because they don't store our data - Flexibility. We can use and data table in our database, not just user-level and click level data like a traditional CDP - Support. Support team is unreal. So fast and quality help in under 10 minutes every time
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Hightouch Founded: 2019 United States hightouch.com		Company Information Lexer Founded: 2008 Australia lexer.io
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Categories AI eCommerce Supported AI Marketing Supported Customer Data Platforms (CDP) Supported eCommerce Personalization Supported eCommerce Tools Supported Identity Resolution Supported Personalization Supported Reverse ETL Supported		Categories Audience Intelligence Supported Clienteling Supported Customer Data Platforms (CDP) Supported Identity Resolution Supported Marketing Analytics Supported Personalization Supported Predictive Analytics Supported Retail Analytics Supported Retail Intelligence Supported
Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Supported GDPR Compliance Supported Personalization Supported Predictive Modeling Supported		Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Supported GDPR Compliance Supported Personalization Supported Predictive Modeling Supported Show More Features Marketing Analytics Features A/B Testing Supported Campaign Management Supported Channel Attribution Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Supported Predictive Analytics Supported ROI Tracking Supported Social Media Metrics Supported Website Analytics Supported
Integrations Braze Supported Facebook Supported Google Ads Supported HubSpot CRM Supported HubSpot Customer Platform Supported Iterable Supported Klaviyo Supported LinkedIn Supported Mailchimp Supported Salesforce Agentforce Marketing Supported Vero Supported Acoustic Campaign Supported ActiveCampaign Supported Amazon Redshift Supported Campaign Monitor Not Supported Horizon Worlds Supported MeasureMatch Supported PlanetScale Supported Snowflake Cortex AI Supported Show More Integrations View All 96 Integrations		Integrations Braze Supported Facebook Supported Google Ads Supported HubSpot CRM Supported HubSpot Customer Platform Supported Iterable Supported Klaviyo Supported LinkedIn Supported Mailchimp Supported Salesforce Agentforce Marketing Supported Vero Supported Acoustic Campaign Not Supported ActiveCampaign Not Supported Amazon Redshift Not Supported Campaign Monitor Supported Horizon Worlds Not Supported MeasureMatch Not Supported PlanetScale Not Supported Snowflake Cortex AI Not Supported Show More Integrations View All 36 Integrations
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