HibotSofka Technologies
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Related Products
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About
Optimize your communication, manage your data and have your own platform to improve the interaction of your customers through human agents and Chatbots. You can have multiple agents attending WhatsApp conversations, Facebook Messenger and Instagram comments. Know the flow of conversations, average time of these and the quality of response from your agents. Provide 24/7 attention with our chatbots tailored to your needs. Increase conversions and drive sales through real-time conversations. Provide timely support to your customers through their preferred channels. Manage the taking of orders with your agents or with our custom designed chatbots. You do not have to have multiple WhatsApp lines to communicate with your clients, with Hibot you can have a single line and the number of agents you need so that they simultaneously respond to the requests of your users. Thanks to its conversation balancing system, Hibot identifies the agent with available capacity to attend to your client.
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About
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and websites in need of a solution to optimize communication and improve the interaction of their customers
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Audience
Companies that need a live chat and customer engagement solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$19.95 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSofka Technologies
Colombia
hibotchat.com/en/home/
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Company InformationVelaro
Founded: 2000
United States
www.velaro.com
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Facebook
Facebook Messenger
Google Analytics
Instagram
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WhatsApp
WordPress
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Integrations
Facebook
Facebook Messenger
Google Analytics
Instagram
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WhatsApp
WordPress
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