Hexnode UEMMitsogo Inc
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Splashtop Remote SupportSplashtop
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Related Products
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About
Hexnode, the enterprise software division of Mitsogo Inc., is a Unified Endpoint Management solution with cross-platform functionalities.
Hexnode supports all major operating systems, including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, and offers out-of-the-box enrollment methods.
The entire device lifecycle, starting from enrollment to device retirement, can be monitored and managed from a unified console.
Features such as automated device enrollment, geofencing, Remote Monitoring and Management, patch management, and a simple and intuitive UI makes it the perfect tool for device management.
In addition, Hexnode offers a wealth of tools perfect for today's increasingly mobile, modern teams, which includes an intuitive dashboard for greater visibility and control over mobile devices across the enterprise, web filtering for security, location tracking, and so much more.
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About
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Modern organizations that allow mobile devices in their corporate network.
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Audience
Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMitsogo Inc
Founded: 2013
United States
www.hexnode.com
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Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
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Alternatives |
Alternatives |
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Categories |
Categories |
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Endpoint Protection Features
Activity Log
Supported
Antivirus
Not Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Supported
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Not Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Not Supported
Remediation Management
Not Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Not Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Not Supported
User Activity Monitoring
Not Supported
Kiosk Features
Activity Reservations
Not Supported
Digital Signature
Supported
License Management
Supported
Onsite Printing
Supported
Remote Access
Supported
Secure Browsing
Supported
Ticket / Order Fulfillment
Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Supported
Data Management
Supported
Deployment Management
Supported
Inventory Management
Supported
Maintenance Utilities
Supported
Procurement Management
Supported
Remote Update / Installation
Supported
Software Management
Supported
Synchronization Management
Supported
Wireless Network Support
Supported
Mobility Features
App Management
Supported
Barcode Scanning
Not Supported
Compliance Management
Supported
Content Management
Supported
Data Collection
Not Supported
Data Management
Supported
File Management
Supported
Forms Automation
Not Supported
Mobile Messaging
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Patch Management Features
Alerts/Notifications
Supported
Automatic Approval
Supported
Automatic Patch Deployment
Not Supported
Automatic Scans
Not Supported
Compliance Management
Supported
Custom Patches
Not Supported
Dashboard
Not Supported
Network Wide Management
Not Supported
Patch Prioritization
Supported
Patch Testing
Not Supported
Remote Access/Control
Supported
Vulnerability Scanning
Not Supported
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Endpoint Protection Features
Activity Log
Supported
Antivirus
Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Not Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Not Supported
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
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Integrations
Active Directory
Supported
Freshservice
Supported
Zendesk
Supported
Acronis Cyber Protect
Not Supported
Akitra Andromeda
Supported
Datto SIRIS
Not Supported
FileBrowser Professional
Supported
Freshdesk
Not Supported
Hexnode IdP
Supported
Jira
Not Supported
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Integrations
Active Directory
Supported
Freshservice
Supported
Zendesk
Supported
Acronis Cyber Protect
Supported
Akitra Andromeda
Not Supported
Datto SIRIS
Supported
FileBrowser Professional
Not Supported
Freshdesk
Supported
Hexnode IdP
Not Supported
Jira
Supported
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