Helpwise

Helpwise

5.0 out of 5 stars
Helpwise Taurin

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Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
Taurin:

About

Auto-segmentation, smart filtering, AI auto-complete, and built-in CRM. Stop wasting time on repetitive tasks. Manage contacts with custom properties. Adapt to any scenario, from sales to marketing and recruitment. Simplify your email experience with Taurin. This tool organizes your inbox, provides summaries, and enriches your contact database. With Taurin’s autonomous features, you’ll spend less time managing emails and more time building meaningful connections. Email isn't going anywhere, but how we handle it needs to evolve. With remote work becoming the norm and digital communication exploding, we need smarter tools to manage our interactions. Taurin isn't just another email client, it's your personal email intelligence partner. Smart AI that intelligently organizes your emails. Rich contact insights that give you the full picture. Lightning-fast AI writing assistant with auto-summarize and auto-complete. Built-in CRM to keep all your relationships organized.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Taurin:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
Taurin:

Audience

Professional users and teams wanting a tool to manage their inbox, get summaries, and organize their contact databases
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Taurin:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Helpwise:

API

Offers API Not Supported
Taurin:

API

Offers API Not Supported
Helpwise:

Screenshots and Videos

Taurin:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Taurin:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Taurin:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Taurin:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
Taurin:

Company Information

Taurin
United States
taurin.io
Helpwise:

Alternatives

Front

Front

4.3 out of 5 stars
Taurin:

Alternatives

Helpwise:
Microsoft Outlook

Microsoft Outlook

Microsoft
4.7 out of 5 stars
Taurin:
Notion Mail

Notion Mail

Notion
Helpwise:
Loop Email

Loop Email

5.0 out of 5 stars
Taurin:
Canary Mail

Canary Mail

5.0 out of 5 stars
Helpwise:
Taurin:
Microsoft Outlook

Microsoft Outlook

Microsoft
4.7 out of 5 stars
Helpwise:
Mailtrim

Mailtrim

4.5 out of 5 stars
Taurin:
GenMail

GenMail

Genspark
Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
Taurin:

Categories

AI Email Writers Supported
Email Clients Supported
Email Management Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Helpwise:

Integrations

Gmail Supported
Slack Supported
Zapier Supported
Dialpad Support Supported
Dropbox Supported
Google Calendar Not Supported
Google Contacts Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Pabbly Connect Supported
Pipedrive Supported
Quickwork Supported
Salesflare Supported
Shopify Supported
Stackreaction Supported
Twilio Supported
WhatsApp Supported
Zendesk Sell Supported
Zoho CRM Supported
Taurin:

Integrations

Gmail Supported
Slack Supported
Zapier Supported
Dialpad Support Not Supported
Dropbox Not Supported
Google Calendar Supported
Google Contacts Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Quickwork Not Supported
Salesflare Not Supported
Shopify Not Supported
Stackreaction Not Supported
Twilio Not Supported
WhatsApp Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported
Helpwise:
Claim Helpwise and update features and information
Claim Helpwise and update features and information
Taurin:
Claim Taurin and update features and information
Claim Taurin and update features and information