Helpwise vs. Spark Mail Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Love your email again. The best personal email client. Revolutionary email for teams. Intelligent email prioritization, noise reduction, and the most advanced email tools at your disposal. Reach Inbox Zero for the first time. Spark intelligently prioritizes your email. It bubbles important messages from real people to the top. Pin and reply to those, and batch archive the rest. Spark reduces the noise by only notifying you about emails from people that you know. Reclaim your space for creativity and get peace of mind. We do our best work as part of a team. Spark allows you to create, discuss, and share email with your colleagues. Take your team collaboration to the next level. Collaborate with your teammates using real-time editor to compose professional emails. Invite teammates to discuss specific email and threads. Ask questions, get answers, and keep everyone in the loop. Save time when you regularly send similar email messages to people.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Individuals or companies of all sizes that want a better email experience
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $6.39 per user, per month Billed annually Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.5 / 5 ease 2.8 / 5 features 2.2 / 5 design 3.5 / 5 support 1.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros - It looks nice, when it works - Has a free, VERY BASIC version which is rather a con than a pro since it's so very basic It doesn't randomly lose connection to SMTP servers like Apple Mail. It doesn't crash like Apple Mail. Looks good. Good integration between devices. Unlike Craig N's review, I didn't have the loading issues he did on Macs. I like that I can organize my emails by priority, files, or account. I can flag emails with different colors and or priorities. It is easy to add and modify the signature. Cons - Freezes up daily to where you have to force close it - The premium license is yearly and you cannot outright buy the license like with other mail clients - The basic features are VERY basic, but in Gmail and Microsoft web email you get the premium features that Spark offers for free. Spark wants to charge you for these basic features which shows pure greed. - Customer service is lacking if not nearly nonexistent It uses some GOOFY "smart" email inbox that makes ABSOLUTELY NO SENSE. An indicator on the inbox shows a number of supposedly unread emails, but they do not correspond to anything in the real world. No physical folders or rules like Outlook or even Apple Mail to channel important emails. It has some sort of "smart" routing but I've never been able to get it to work like the old school email apps (Outlook or Gmail). The app is almost non-functional on iPhone. It takes forever to load (I do have a lot of archived emails) and sometimes doesn't load at all. But the iOS email app or the Gmail app are both very functional. Back to the desktop version. It often takes awhile to open or close the app. I don't like how it freezes sometimes when you're deleting multiple emails. And there is no easy way to select all emails from a particular sender and delete at once (a technique I use to get rid of subscription emails or junk email). Yet I still pay for this app because the native Apple email client is total garbage. HEH the most cash-flush company in the freaking world and they can't fix their email client. The most important feature in a spam filled world is blocking. Spark wants to charge $13 / email per month. Sorry Spark but that is bordering on extortion. It takes what seems like forever to load. And to rub salt in the wound on the screen is says "Love your email again" while I wait and wait and wait. Only works on iPhone and iPad not on my PC.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information Readdle Founded: 2007 Ukraine sparkmailapp.com
Alternatives Front	Alternatives eM Client
Microsoft Outlook Microsoft	Airmail
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Airmail	Shortwave
Mailtrim View All	Talanoa View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported Email Management Supported
Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Gmail Supported Trello Supported Evernote Not Supported Google Hangouts Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported JustCall Supported MeisterTask Not Supported Microsoft Exchange Not Supported OmniFocus Not Supported Pabbly Connect Supported Quickwork Supported SmarterMail Not Supported Things Not Supported Todoist Not Supported Twilio Supported Yahoo! Mail Not Supported Zapier Supported Zendesk Sell Supported Show More Integrations View All 25 Integrations	Integrations Gmail Supported Trello Supported Evernote Supported Google Hangouts Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported JustCall Not Supported MeisterTask Supported Microsoft Exchange Supported OmniFocus Supported Pabbly Connect Not Supported Quickwork Not Supported SmarterMail Supported Things Supported Todoist Supported Twilio Not Supported Yahoo! Mail Supported Zapier Not Supported Zendesk Sell Not Supported Show More Integrations View All 19 Integrations
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