Helpwise vs. Mailspring Comparison


Helpwise 5.0 out of 5 stars	Mailspring Foundry 376 1.0 out of 5 stars
Learn More about Helpwise Update Features for Helpwise	Learn More about Mailspring Update Features for Mailspring	Add To Compare	Add To Compare

Helpwise	Mailspring
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Helpwise: About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	Mailspring: About Boost your productivity and send better email with Mailspring, the best mail client for Mac, Linux, and Windows. Multiple accounts (IMAP & Office 365), touch and gesture support, advanced shortcuts, lightning-fast search, undo send, unified inbox, read receipts, link tracking, and more, mac, windows, and linux support, themes and layouts (including dark mode), localized into 9 languages. Mailspring indexes your mail so you can use advanced, Gmail-style search queries and search message contents across all your connected accounts. Never lose an email again. Understand your audience. Send timely follow-up. Turn clicks and opens into actionable insights. Mailspring Pro is your unstoppable email sidekick for sales and business. Mailspring Pro removes the limits in the free version, so you can snooze messages, schedule reminders, and send later an unlimited number of times and conquer your inbox. Understanding your contacts and customers is the key to connecting with them.
Helpwise: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Mailspring: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Helpwise: Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Mailspring: Audience Companies that need a multiplatform mail client
Helpwise: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Mailspring: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Helpwise: API Offers API Not Supported	Mailspring: API Offers API Supported
Helpwise: Screenshots and Videos View more images or videos	Mailspring: Screenshots and Videos View more images or videos
Helpwise: Pricing No information available. Free Version Not Supported Free Trial Supported	Mailspring: Pricing $8 per month Free Version Supported Free Trial Supported
Helpwise: Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Mailspring: Reviews/Ratings Overall 1.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 5.0 / 5 support 1.0 / 5 Read all reviews
Helpwise: Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Mailspring: Pros & Cons from Real Users Pros Don't know, can't start using this because: it was not possible to use it offline and I don't want/need another account next to my mail accounts to manage mails! Cons I was not able to use this client as offered, as a free mail client, because I don't need the options you have to pay for. (that's ok, if you want this special options, pay for it) And I don't know why I need a special account next to my mail accounts to manage my mails! Here is the big fail in the concept, all the features you can enable thru mail accounts... so I wonder and start thinking why they want this on their own system? I'm not a paranoid, but if you know many about privacy then you know this is not you client for managing mails!
Helpwise: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Mailspring: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Helpwise: Company Information Helpwise Founded: 2019 United States helpwise.io	Mailspring: Company Information Foundry 376 Founded: 2012 getmailspring.com
Helpwise: Alternatives Front 4.3 out of 5 stars	Mailspring: Alternatives Mailbird 2.2 out of 5 stars
Helpwise: Microsoft Outlook Microsoft 4.7 out of 5 stars	Mailspring: Sylpheed
Helpwise: Loop Email 5.0 out of 5 stars	Mailspring: InkMail RoVo
Helpwise: Airmail	Mailspring: GenMail Genspark
Helpwise: Mailtrim 4.5 out of 5 stars View All	Mailspring: Superhuman Mail Superhuman View All
Helpwise: Categories Email Clients Supported Email Management Supported Help Desk Supported	Mailspring: Categories Email Clients Supported
Helpwise: Show More Features Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Helpwise: Integrations Gmail Supported AOL Mail Not Supported Copper Supported Fastmail Not Supported JustCall Supported KonnectzIT Supported Mail.com Not Supported Microsoft 365 Not Supported Microsoft Exchange Not Supported Pabbly Connect Supported Pipedrive Supported Quickwork Supported Stackreaction Supported Stripe Supported Twilio Supported WhatsApp Supported Xtraxtor Email Converter Not Supported Yahoo! Mail Not Supported Zapier Supported Zendesk Sell Supported Show More Integrations View All 25 Integrations	Mailspring: Integrations Gmail Supported AOL Mail Supported Copper Not Supported Fastmail Supported JustCall Not Supported KonnectzIT Not Supported Mail.com Supported Microsoft 365 Supported Microsoft Exchange Supported Pabbly Connect Not Supported Pipedrive Not Supported Quickwork Not Supported Stackreaction Not Supported Stripe Not Supported Twilio Not Supported WhatsApp Not Supported Xtraxtor Email Converter Supported Yahoo! Mail Supported Zapier Not Supported Zendesk Sell Not Supported Show More Integrations View All 10 Integrations
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