Helpwise vs. Mailspring Comparison


Helpwise	Mailspring Foundry 376	+	+
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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Boost your productivity and send better email with Mailspring, the best mail client for Mac, Linux, and Windows. Multiple accounts (IMAP & Office 365), touch and gesture support, advanced shortcuts, lightning-fast search, undo send, unified inbox, read receipts, link tracking, and more, mac, windows, and linux support, themes and layouts (including dark mode), localized into 9 languages. Mailspring indexes your mail so you can use advanced, Gmail-style search queries and search message contents across all your connected accounts. Never lose an email again. Understand your audience. Send timely follow-up. Turn clicks and opens into actionable insights. Mailspring Pro is your unstoppable email sidekick for sales and business. Mailspring Pro removes the limits in the free version, so you can snooze messages, schedule reminders, and send later an unlimited number of times and conquer your inbox. Understanding your contacts and customers is the key to connecting with them.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Companies that need a multiplatform mail client
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $8 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 5.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros Don't know, can't start using this because: it was not possible to use it offline and I don't want/need another account next to my mail accounts to manage mails! Cons I was not able to use this client as offered, as a free mail client, because I don't need the options you have to pay for. (that's ok, if you want this special options, pay for it) And I don't know why I need a special account next to my mail accounts to manage my mails! Here is the big fail in the concept, all the features you can enable thru mail accounts... so I wonder and start thinking why they want this on their own system? I'm not a paranoid, but if you know many about privacy then you know this is not you client for managing mails!
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information Foundry 376 Founded: 2012 getmailspring.com
Alternatives Front	Alternatives Mailbird
Microsoft Outlook Microsoft	Sylpheed
Loop Email	InkMail RoVo
Airmail	Superhuman Mail Superhuman
Mailtrim View All	TouchMail View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported
Show More Features Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Gmail Supported Dialpad Connect Supported Dialpad Support Supported Fastmail Not Supported HubSpot Marketing Hub Supported JustCall Supported Mail.com Not Supported Microsoft 365 Not Supported PCDOTS Email Converter Not Supported Pabbly Connect Supported Pipedrive Supported Quickwork Supported Salesflare Supported Slack Supported Trello Supported Xtraxtor Email Converter Not Supported Yahoo! Mail Not Supported Zapier Supported Zendesk Sell Supported iCloud Not Supported Show More Integrations View All 25 Integrations	Integrations Gmail Supported Dialpad Connect Not Supported Dialpad Support Not Supported Fastmail Supported HubSpot Marketing Hub Not Supported JustCall Not Supported Mail.com Supported Microsoft 365 Supported PCDOTS Email Converter Supported Pabbly Connect Not Supported Pipedrive Not Supported Quickwork Not Supported Salesflare Not Supported Slack Not Supported Trello Not Supported Xtraxtor Email Converter Supported Yahoo! Mail Supported Zapier Not Supported Zendesk Sell Not Supported iCloud Supported Show More Integrations View All 10 Integrations
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