Helpwise

Helpwise

5.0 out of 5 stars
Helpwise Mailman

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Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
Mailman:

About

Mailman is a Gmail plugin that allows you to control when and what emails should land in your inbox. Need a break from too many emails? Looking for a better work and life balance? Would it be helpful to have some email-free time for deep work? Mailman Works with any email client that uses Gmail. Too many emails constantly disturb focus. Mailman can deliver emails every few hours to let you focus. Set Mailman to manage emails & deliver them at hourly intervals, a set number of times per day, or at specific times. Figure out what works best for you, for increased productivity. Mailman blocks any emails from senders you haven't emailed with before, plus annoying newsletters, notifications, and other distractions. Once a day, we'll send you a digest that shows all the emails Mailman blocked. With this powerful email management feature, you can choose how you want each sender treated in the future, whether it's let through immediately or automatically block.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Mailman:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
Mailman:

Audience

Companies and businesses seeking a plugin to manage their emails and their inbox
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Mailman:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Helpwise:

API

Offers API Not Supported
Mailman:

API

Offers API Not Supported
Helpwise:

Screenshots and Videos

Mailman:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Mailman:

Pricing

$8 per month
Free Version Not Supported
Free Trial Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Mailman:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Mailman:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
Mailman:

Company Information

Mailman
United States
www.mailmanhq.com
Helpwise:

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Mailman:

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Mailtrim

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Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
Mailman:

Categories

Email Management Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Helpwise:

Integrations

Gmail Supported
Apple Mail Not Supported
Copper Supported
Dialpad Connect Supported
HubSpot Marketing Hub Supported
Integrately Supported
KonnectzIT Supported
Mailbird Not Supported
Pabbly Connect Supported
Pipedrive Supported
Polymail Not Supported
Salesflare Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Twilio Supported
WhatsApp Supported
Zapier Supported
Zendesk Sell Supported
Mailman:

Integrations

Gmail Supported
Apple Mail Supported
Copper Not Supported
Dialpad Connect Not Supported
HubSpot Marketing Hub Not Supported
Integrately Not Supported
KonnectzIT Not Supported
Mailbird Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Polymail Supported
Salesflare Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Stripe Not Supported
Twilio Not Supported
WhatsApp Not Supported
Zapier Not Supported
Zendesk Sell Not Supported
Helpwise:
Claim Helpwise and update features and information
Claim Helpwise and update features and information
Mailman:
Claim Mailman and update features and information
Claim Mailman and update features and information