StepsKit

StepsKit

Crown Road Software
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About

Helppier is the easiest way to engage and help users online. Turn users into customers with interactive user guides, tooltips, pop-ups, warnings, and more. First-time experiences can be scary. Create welcome messages and product tours to help users understand your value. Answer common questions with interactive guides and tooltips. Ensure users can complete tasks without contacting your support team. Publish popups, notifications, and banners without your IT team. Deliver the right message at the right time to improve conversions. Traditional training no longer works. Convert users into customers with beautiful onboarding tours and automated user onboarding flows. Gain customers and drive revenue on autopilot. Present in-app messages like popups, notifications, and banners to highlight features or announce updates. Track user engagement and improve product adoption.

About

StepsKit is a no-code user onboarding and feature adoption platform that helps SaaS companies guide users through products with interactive in-app tours and contextual support experiences. The platform enables teams to create onboarding flows, feature announcements, product walkthroughs, and self-serve support guides without requiring engineering involvement or code deployments. StepsKit includes AI-powered tour generation tools that allow users to describe workflows and automatically generate editable in-app tours in minutes. Businesses can target tours and hints based on user roles, subscription plans, URLs, and custom attributes to deliver personalized onboarding experiences and improve feature adoption. The platform also provides analytics and engagement tracking so teams can measure completions, monitor adoption rates, and optimize user experiences directly from the dashboard.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Service solution for companies

Audience

StepsKit is ideal for SaaS companies, product teams, customer success teams, startups, and businesses seeking no-code user onboarding and feature adoption solutions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Helppier
Founded: 2014
Portugal
www.helppier.com

Company Information

Crown Road Software
www.stepskit.com

Alternatives

Alternatives

Command AI

Command AI

Amplitude

Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Helppier and update features and information
Claim Helppier and update features and information
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