Related Products
|
||||||
About
Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.
|
About
SimplyBoost is the AI customer support agent built in Europe for companies that take service seriously. It answers customers 24/7 on your website, Instagram DMs and WhatsApp, in their own language. Train it on a custom knowledge source made from all your company data: your website, PDFs (even scanned), Word files, CSVs, Q&A pairs and Shopify store content. Every reply is grounded in your knowledge, and a Missing answers view shows what to add next. On Instagram it replies to DMs and turns post comments into private conversations, so no lead goes cold. It captures and scores leads, books meetings in Google Calendar, runs workflows and webhooks to HubSpot, Salesforce and Slack, and hands complex cases to your team in Zendesk, Freshdesk or Gorgias. Hosted in Europe with a DPA, white-label options and a dedicated account manager on enterprise plans. Made for enterprise, mid-market and growing teams.
Your company knowledge, answering customers 24/7 on every channel.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
|
|||||
Audience
Businesses and sales teams looking for a solution to answer all their customers' questions
|
Audience
Enterprises, Mid-Market Companies, Customer Support Teams, E-commerce Brands, Healthcare, Education, Real Estate, Agencies, AutoMobile
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$199 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$39/month
Flat monthly pricing, billed in euros, metered by AI replies only. Starter: €39/month with 500 AI replies. Growth: €89/month with 2,000 AI replies and Shopify actions. Pro: €169/month with 6,000 AI replies, analytics export and dedicated support. Yearly billing saves 20% (€31, €71 or €135 per month). Every plan includes the website chat widget, WhatsApp, Instagram comment-to-DM, lead capture, calendar booking, handover to Zendesk, Freshdesk, Gorgias or Slack, and 3 AI agents. No fees per seat, per resolution or per contact; replies written by your team don't count. Enterprise plan above 6,000 replies with a dedicated account manager. Instagram-only plans from €17/month. 7-day free trial with 100 AI replies, no credit card required.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationHelpfruit
New Zealand
www.helpfruit.com
|
Company InformationSimplyBoost
Founded: 2024
Netherlands
simplyboost.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Not Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
|
Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
|
|||||
Integrations
Instagram
Supported
Facebook Messenger
Supported
Google Analytics
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Supported
Salesforce
Supported
Slack
Supported
WhatsApp
Supported
Zapier
Supported
Zendesk
Supported
|
Integrations
Instagram
Supported
Facebook Messenger
Not Supported
Google Analytics
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Not Supported
Salesforce
Not Supported
Slack
Not Supported
WhatsApp
Not Supported
Zapier
Not Supported
Zendesk
Not Supported
|
|||||
|
|
|