HelpWireElectronic Team, Inc.
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PDQ ConnectPDQ
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Related Products
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About
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
Quick session initiation via URL
On-demand and unattended remote access
Support for Windows, macOS, and Linux
Strong security with TLS/SSL and AES-256 encryption
Team member invitations
Multi-monitor viewing
Rapid file transfer
Multi-user chat
Client directory
Developed by Electronic Team, Inc.—a leading U.S.-based technology expert founded in 2001—HelpWire provides a robust remote desktop solution.
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About
Automate deployments, nerd out on reports, instantly access remote devices, and address vulnerabilities in as little as one click — all from a single, intuitive console.
PDQ Connect takes care of your environment so you can spend more time focusing on the things that truly matter. Like naps.
—Deploy quickly—
Effortlessly deploy software, files, and configurations using prebuilt or custom packages. Automate deployments to keep devices updated and secure.
—Secure your environment—
Discover critical CVEs and resolve threats in as little as one click.
—Gain instant remote access—
Enjoy remote desktop functionality, complete with unattended access, multimonitor support and secure file transfer.
—Generate and schedule reports—
Track installed software, hardware age, manufacturer models, and much more.
—Access comprehensive support—
US-based support for when you need a human, an extensive Knowledge Base for when you don’t.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers, Support, Tech support, remote support
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Audience
Companies wanting a tool to deploy custom or prebuilt packages, streamline IT tasks, and manage their devices
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Free Version
Free Trial
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Pricing
$12 per device per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElectronic Team, Inc.
Founded: 2001
United States
www.helpwire.app/
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Company InformationPDQ
United States
www.pdq.com/pdq-connect/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Microsoft Entra ID
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