HelpWire vs. ManageEngine Remote Access Plus Comparison Chart

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations. Learn more at syncromsp.com or follow Syncro on LinkedIn.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Our virtual desktop solution, OVD Enterprise, delivers Windows and Linux apps and desktops (VDI) to any device. Built on Linux, it reduces Windows licensing requirements, needs less infrastructure and reduces total costs by up to 60% compared to Citrix or VMware Horizon (Omnissa). Microsoft SQL Server licenses are not required. It can be deployed on-premises or through any cloud provider. OVD is also available as a service through our network of Managed Services Providers. Migration from Citrix or Horizon is easy. OVD Enterprise integrates with today's leading enterprise standards, including any directory service, storage or hypervisor. Key Features: -Deliver Windows and Linux apps and desktops -Use any device - macOS, Windows, Linux, iOS/Android, Chromebook, Raspberry Pi, or any HTML5 Web browser. -Full multi-tenancy support -Full USB redirection -Integrated Two-Factor Authentication -Integrated secure gateway allows for secure remote access. No need for NetScaler

Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

Access Server gives you the ability to rapidly deploy a secure remote access solution with a web-based administration interface — all on general purpose computing hardware or virtual machines. Your team will have access to the built-in OpenVPN Connect App and bundled connection profiles. All without adding a ton of extra work to your IT to-do list. OpenVPN Access Server is a full-featured SSL self-hosted VPN software solution that integrates OpenVPN server capabilities, enterprise management capabilities, simplified OpenVPN Connect UI, and OpenVPN Client software packages that accommodate Windows, MAC, and Linux, mobile OS (Android and iOS) environments. OpenVPN Access Server supports a wide range of configurations, including secure and granular remote access to internal network and/ or private cloud network resources and applications with fine-grained access control. OpenVPN also has a cloud-delivered solution called CloudConnexa.

Cerberus FTP Server provides a secure and reliable file transfer solution for the demanding IT professional in any industry. Supporting SFTP and SCP, FTP/S, and HTTP/S, Cerberus is able to authenticate against Active Directory and LDAP, run as a Windows service, has native x64 support, includes a robust set of integrity and security features and offers an easy-to-use manager for controlling user access to files and file operations. - FTP/S, SCP, SFTP, HTTPS - SAML SSO - Active Directory & LDAP - Secure SSL Encryption - Two-Factor Authentication - IP Auto-Banning and Geoblocking - HIPAA Compliant - FIPS 140-2 Validated - Advanced Reporting - Comprehensive Auditing - Web File Transfer Client - Email Notifications - Event Support & Automation - File Retention Policies -Unlimited Connections -Virtual Directories -Users & Groups -Detailed Logs -Full IPv6 Support -FTP with TLS/SSL -SOAP control API -Web Administration -SSH2 SFTP and SCP -Public Key Authentication