HelpStudio

HelpStudio

Innovasys
+
+

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About

HelpStudio is the fastest, easiest way to create and publish procedures, documentation and help systems and integrate them with your desktop, web or mobile applications or components. Generate output in cross-platform Browser Help, automatically responsive for tablet and mobile, HTML Help (CHM), Help 2.x, Microsoft Help Viewer (the Visual Studio Help Format) or printable PDF. Built in localization support means that you can take your help system to a global audience if required. HelpStudio seamlessly combines a feature packed WYSIWYG authoring environment, Html based layout templates and customizable Content Widgets to make it simple to create and localize consistent, professional looking help systems with the minimum of effort. No dependencies on Word or other editors and integrates with Source Control for Team Working and Collaboration. HelpStudio supports Unicode throughout, including Japanese, Chinese and Korean. Unicode support is not a high priced add-on,

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any user needing a solution to create and publish procedures, documentation and help systems and integrate them with applications

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$413 per year
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Innovasys
Founded: 1997
United Kingdom
www.innovasys.com/product/hs/overview

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

GenHelp

GenHelp

FraserSoft
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
FAR HTML

FAR HTML

The Helpware Group
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Integrations

Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Microsoft 365
Olark
SnapEngage
Tidio
Visual Studio
Wufoo
Zendesk

Integrations

Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Microsoft 365
Olark
SnapEngage
Tidio
Visual Studio
Wufoo
Zendesk
Claim HelpStudio and update features and information
Claim HelpStudio and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information