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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

tenfold is a no-code solution for Identity Governance & Administration (IGA), ensuring that the right people have access to the right resources at the right time. Thanks to its off-the-shelf plugins and streamlined setup, tenfold is fully operational in weeks - helping you avoid long & costly setup phases. Go from access risks to full control over IT privileges with tenfold's comprehensive IGA toolset: - User Lifecycle Management - Role-based Access - End User Self-Service - Approval Workflows - Data Access Governance - User Access Reviews - Separation of Duties

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a Customer Service solution

Audience

Organizations looking to streamline administration, protect sensitive data and meet complaince/security challenges

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version
Free Trial

Pricing

$.09/managed identity/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

tenfold
Austria
tenfold-security.com

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

Tenfold

Tenfold

Ignite Technologies
ShelfSync

ShelfSync

HelloHorizon
Access Auditor

Access Auditor

Security Compliance Corp
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions
Identity Confluence

Identity Confluence

Tech Prescient

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Active Directory
Chaport
Crisp
Drift
Freshchat
Freshdesk
HCL Notes
Help Scout
HelpCrunch
HubSpot Customer Platform
Intercom
Jira
Matrix42 Unified Endpoint Management
Microsoft Exchange
Microsoft SharePoint
OpenText GroupWise
Personio
Zendesk
Zimbra
tawk.to

Integrations

Active Directory
Chaport
Crisp
Drift
Freshchat
Freshdesk
HCL Notes
Help Scout
HelpCrunch
HubSpot Customer Platform
Intercom
Jira
Matrix42 Unified Endpoint Management
Microsoft Exchange
Microsoft SharePoint
OpenText GroupWise
Personio
Zendesk
Zimbra
tawk.to
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
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Claim tenfold and update features and information