Related Products
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About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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About
tenfold is a no-code solution for Identity Governance & Administration (IGA), ensuring that the right people have access to the right resources at the right time. Thanks to its off-the-shelf plugins and streamlined setup, tenfold is fully operational in weeks - helping you avoid long & costly setup phases.
Go from access risks to full control over IT privileges with tenfold's comprehensive IGA toolset:
- User Lifecycle Management
- Role-based Access
- End User Self-Service
- Approval Workflows
- Data Access Governance
- User Access Reviews
- Separation of Duties
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a Customer Service solution
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Audience
Organizations looking to streamline administration, protect sensitive data and meet complaince/security challenges
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Free Trial
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Pricing
$.09/managed identity/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelpShelf
United Kingdom
helpshelf.co
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Company Informationtenfold
Austria
tenfold-security.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Active Directory
Chaport
Crisp
Drift
Freshchat
Freshdesk
HCL Notes
Help Scout
HelpCrunch
HubSpot Customer Platform
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Integrations
Active Directory
Chaport
Crisp
Drift
Freshchat
Freshdesk
HCL Notes
Help Scout
HelpCrunch
HubSpot Customer Platform
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