ShelfSync

ShelfSync

HelloHorizon
+
+

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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

ShelfSync is a wholesale sync platform that integrates with your existing ERP, or operates standalone, to keep your product catalogue, stock levels, customer accounts, and pricing fully in sync across every sales channel. Whether you're running per-account wholesale discounts, volume breaks, or standard retail pricing, ShelfSync pushes the right data to the right place across Shopify, WooCommerce, Amazon, eBay, and more. All in real time, so the moment a sale is made anywhere, your inventory reflects it everywhere. On the orders side, ShelfSync collects every incoming order from every connected platform and pushes it back into your ERP in exactly the format it expects. No manual imports, no reformatting, no disruption to how your team already works. For wholesalers and multi-channel retailers who've outgrown patchwork solutions, ShelfSync is the connective layer that ties it all together.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a Customer Service solution

Audience

Wholesalers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

£82/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

HelloHorizon
Founded: 2023
United Kingdom
hellohorizon.uk

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

MISAll

MISAll

Guangzhou Miao Software Technology Co., Ltd.
ShelfSync

ShelfSync

HelloHorizon
SyncTools

SyncTools

SyncTools.io
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions

Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Amazon Not Supported
Chatra Supported
Collect.chat Supported
Crisp Supported
Dashly Supported
Drift Supported
Freshchat Supported
Freshdesk Supported
Gist Supported
Gorgias Supported
Help Scout Supported
HubSpot Customer Platform Supported
Intercom Supported
Quriobot Supported
Shopify Not Supported
Wix Answers Supported
WooCommerce Not Supported
Zendesk Supported
eBay Not Supported
tawk.to Supported

Integrations

Amazon Supported
Chatra Not Supported
Collect.chat Not Supported
Crisp Not Supported
Dashly Not Supported
Drift Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Gist Not Supported
Gorgias Not Supported
Help Scout Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Quriobot Not Supported
Shopify Supported
Wix Answers Not Supported
WooCommerce Supported
Zendesk Not Supported
eBay Supported
tawk.to Not Supported
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
Claim ShelfSync and update features and information
Claim ShelfSync and update features and information