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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

ShelfOne is a modern, easy-to-use billing and inventory management software designed for retail shops, small businesses, and growing enterprises. It helps businesses manage products, inventory, sales, billing, and business operations from one centralized platform. Key features include fast digital billing, product management, real-time inventory tracking, stock management, sales records, invoice generation, and business insights. ShelfOne is designed to replace manual registers and complicated billing systems with a simple, efficient digital solution. Built for shop owners and businesses that want better control over their inventory and daily sales, ShelfOne makes it easier to track products, monitor stock, manage transactions, and understand business performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a Customer Service solution

Audience

Retail shop owners, small and medium-sized businesses, wholesalers, distributors, supermarkets, general stores, and businesses that need billing and inventory management.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version
Free Trial

Pricing

$0
ShelfOne is currently available for free. Premium features and paid plans may be introduced in the future.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Pros & Cons from Real Users

Pros

  • ShelfOne makes it much easier to keep track of products, inventory and day-to-day sales in one place. The interface is clean and relatively easy to understand, so I didn't need much time to get familiar with it. Having the important business information available from one dashboard is especially useful for daily operations. The free access also makes it easy for a small business to try without a large upfront cost.

Cons

  • Some features could be more advanced, especially for businesses with more complex inventory requirements. More integrations and customization options would also make the platform more useful as the business grows.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

ShelfOne
Founded: 2026
India
shelfone.novaxai.in

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

Mediasoft POS

Mediasoft POS

Mediasoft Data Systems
VeSure POS

VeSure POS

VeSure Technologies Pvt. Ltd.
ShelfSync

ShelfSync

HelloHorizon
MultiTech POS

MultiTech POS

MultiTechPOS
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Integrations

Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Freshchat
Freshdesk
Gist
Gorgias
Groove
Help Scout
HubSpot CRM
HubSpot Customer Platform
Kayako
Quriobot
Wix Answers
Zendesk

Integrations

Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Freshchat
Freshdesk
Gist
Gorgias
Groove
Help Scout
HubSpot CRM
HubSpot Customer Platform
Kayako
Quriobot
Wix Answers
Zendesk
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
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Claim ShelfOne and update features and information