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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

Industry-leading technology powered by synthetic data for flawless retail execution. The new wave of vision technology for consumer packaged goods. Select from an extensive catalog of over 100,000 SKUs in the Neurolabs platform including top brands such as P&G, Nestlé, Unilever, Coca-Cola, and much more. Your field agents can upload multiple shelf images from mobile devices to our API which will automatically stitch the images together to generate the scene. SKU-level detection provides you with detailed information to compute retail execution KPIs such as out-of-shelf rate, shelf share percentage, competitor price comparison, and so much more! Discover how our cutting-edge image recognition technology can help you maximize store operations, enhance customer experience, and boost profitability. Implement a real-world deployment in less than 1 week. Access image recognition datasets for over 100,000 SKUs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a Customer Service solution

Audience

Retail businesses and companies seeking a solution to manage their consumer packaged goods

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

Neurolabs
United Kingdom
www.neurolabs.ai/

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

ShelfSync

ShelfSync

HelloHorizon
ShelfWatch

ShelfWatch

ParallelDots
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions
Store360

Store360

Vision Group Retail

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Abhisi Help Desk
Chaport
Chatra
Crisp
Customerly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gist
Gorgias
Groove
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk
tawk.to

Integrations

Abhisi Help Desk
Chaport
Chatra
Crisp
Customerly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gist
Gorgias
Groove
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk
tawk.to
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
Claim Neurolabs and update features and information
Claim Neurolabs and update features and information