HelpNow AutoMSP

HelpNow AutoMSP

Bespin Global
Uniportal

Uniportal

Uniportal Inc.
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About

HelpNow AutoMSP from Bespin Global is an AI-based cloud operations automation solution that uses multiple collaborative Agentic AI agents to automate more than 80 % of routine cloud management tasks across environments like AWS and Kubernetes, helping organizations reduce manual work, accelerate operational workflows, and improve efficiency without requiring deep engineering expertise. It interprets natural-language requests, analyzes issues, and executes real cloud operations, from resource provisioning and configuration to scheduled backups, monitoring, log analysis, and reporting, by applying Bespin’s real-world cloud operational processes and over 400 prebuilt automation templates. It incorporates patented Context Priming and Context Anchoring technologies, so AI maintainsa consistent understanding and stays within defined task scopes, enabling reliable execution similar to a human engineer while reducing repetitive workload.

About

Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cloud operations, DevOps, and IT teams that need AI-driven automation to streamline and scale cloud management without heavy manual effort or deep specialist knowledge

Audience

MSP helpdesk teams and technicians.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bespin Global
Founded: 2015
South Korea
www.bespinglobal.com/automsp/

Company Information

Uniportal Inc.
Founded: 2025
Canada
uniportal.ai

Alternatives

Alternatives

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Atera

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Thread

Thread

Thread Magic
Centricity

Centricity

Cloudhesive

Categories

Cloud Management Supported
MSP Supported

Categories

MSP Supported

Integrations

Addigy Not Supported
Amazon Web Services (AWS) Supported
Autotask PSA Not Supported
ConnectWise PSA Not Supported
Datto RMM Not Supported
Egnyte Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Hudu Not Supported
IT Glue Not Supported
Kubernetes Supported
Level Not Supported
Microsoft 365 Not Supported
NinjaOne Not Supported
Pax8 Not Supported

Integrations

Addigy Supported
Amazon Web Services (AWS) Not Supported
Autotask PSA Supported
ConnectWise PSA Supported
Datto RMM Supported
Egnyte Supported
Google Workspace Supported
HaloPSA Supported
Hudu Supported
IT Glue Supported
Kubernetes Not Supported
Level Supported
Microsoft 365 Supported
NinjaOne Supported
Pax8 Supported
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Claim HelpNow AutoMSP and update features and information
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