HelpNow AutoMSPBespin Global
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UniportalUniportal Inc.
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Related Products
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About
HelpNow AutoMSP from Bespin Global is an AI-based cloud operations automation solution that uses multiple collaborative Agentic AI agents to automate more than 80 % of routine cloud management tasks across environments like AWS and Kubernetes, helping organizations reduce manual work, accelerate operational workflows, and improve efficiency without requiring deep engineering expertise. It interprets natural-language requests, analyzes issues, and executes real cloud operations, from resource provisioning and configuration to scheduled backups, monitoring, log analysis, and reporting, by applying Bespin’s real-world cloud operational processes and over 400 prebuilt automation templates. It incorporates patented Context Priming and Context Anchoring technologies, so AI maintainsa consistent understanding and stays within defined task scopes, enabling reliable execution similar to a human engineer while reducing repetitive workload.
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About
Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Cloud operations, DevOps, and IT teams that need AI-driven automation to streamline and scale cloud management without heavy manual effort or deep specialist knowledge
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Audience
MSP helpdesk teams and technicians.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationBespin Global
Founded: 2015
South Korea
www.bespinglobal.com/automsp/
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Company InformationUniportal Inc.
Founded: 2025
Canada
uniportal.ai
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Categories |
Categories |
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Integrations
Addigy
Not Supported
Amazon Web Services (AWS)
Supported
Autotask PSA
Not Supported
ConnectWise PSA
Not Supported
Datto RMM
Not Supported
Egnyte
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Hudu
Not Supported
IT Glue
Not Supported
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Integrations
Addigy
Supported
Amazon Web Services (AWS)
Not Supported
Autotask PSA
Supported
ConnectWise PSA
Supported
Datto RMM
Supported
Egnyte
Supported
Google Workspace
Supported
HaloPSA
Supported
Hudu
Supported
IT Glue
Supported
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