Splunk AR

Splunk AR

Cisco
+
+

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About

Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.

About

If ineffective troubleshooting has caused degraded customer experiences or if you lack visibility into diagnostics, Splunk® AR can help decrease your mean-time-to-resolution (MTTR). Whether your workforce is on the factory floor or up in a cell tower, you can use Splunk to view mobile dashboards and data visualizations overlaid on corresponding assets, empowering even non-technical users to take action through guided workflows and more accessible information. Check out how our customers are using Splunk Augmented Reality. Click here to learn more about how puget sound Energy has implemented Splunk AR to monitor facilities and improve responses to outages using real-time data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Social Housing Providers, Contractors, Letting Agents, Call Centres, Manuacturers, Surveyors

Audience

Companies that need an AR solution for a view of live data

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£100 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Splunk AR (Augmented Reality) uniquely enhances data visualization and decision-making by allowing users to interact with complex datasets in an immersive 3D environment. It provides real-time, contextual insights by overlaying critical data directly onto the physical environment, which is particularly valuable for industries like manufacturing, logistics, and IT operations. Splunk AR improves collaboration by enabling remote teams to share live data visualizations, enhancing operational efficiency by helping users quickly detect and respond to issues. It also offers personalized views tailored to specific roles or needs, and enhances security monitoring by providing an intuitive overview of security events, enabling faster threat detection and response.

Cons

  • While Splunk AR offers innovative advantages, it also has some drawbacks. First, it requires specialized hardware, such as AR glasses or devices, which can be costly and may not be accessible to all users. The integration of AR with Splunk's existing data infrastructure may also require additional setup and customization, leading to a steep learning curve and potential delays in deployment. Additionally, the immersive nature of AR could be overwhelming or unnecessary for some users, especially those who prefer traditional data visualizations. Another challenge is that AR-based interfaces may demand high-performance computing resources, potentially increasing infrastructure costs. Finally, because Splunk AR is a relatively new technology, it may not be as mature or widely adopted as more established data visualization tools, limiting its scalability and support in certain industries.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Help me Fix
Founded: 2019
helpmefix.io

Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/solutions/augmented-reality.html

Alternatives

Alternatives

Fieldbit

Fieldbit

Help Lightning
uberAgent

uberAgent

Cloud Software Group

Categories

Categories

Integrations

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC

Integrations

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC
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