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About

Meetings, mails, calls or internal notes. Log it all in the system. Store generated or uploaded documents. Complete history of cooperation you will find in one place. Help yourself and coworkers with high quality service. You don’t have to adapt the organization to the app, introduce your own solution. Adjust the forms and work with worked-out solutions. Centrally shared information helps avoid duplication. Information can be tagged and segmented. Define what details are crucial to fill in. Written down data you can filter and collate in reports. Garner information for better understanding of clients preferences. Send apropriate quotes in the most relevant moment. Managing business relations was never that simple.

About

The Solus One customer engagement software does all the hard work for you. Collating tickets, distributing to your agents, offering to script prompts, then automatically recording the call outcome in your CRM while capturing data for top-line performance reports. Our software brings people together, wherever they come from and how ever they want to get in touch. Join us and revolutionalize your communication strategy. Founded in 2006, Solus One was the first company in Canada to introduce VOIP (Voice over IP) solutions to the Canadian Market. Our spinoff company, Solus VB, is a voice broadcasting company providing mass phone voice broadcasts to Political and Retail Clients. Demonstrate a Desire to Communicate & Engage with your Voters. Report your Findings in your Riding Newsletter. Identify your Voters Preferences & Views. Improve your Name Recognition in Your Riding.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CRM solution for organizations

Audience

Companies of all sizes seeking a solution to manage their performance reports

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$27 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Helmdeck
Founded: 2015
Poland
helmdeck.com

Company Information

Solus One
Canada
www.solusone.com

Alternatives

Alternatives

SpinOffice CRM

SpinOffice CRM

Mulberry Garden
HoduCC

HoduCC

Hodusoft
CVenture

CVenture

Chamunda Tech-Net Service
Dialaxy

Dialaxy

Dialaxy Inc.

Categories

CRM Supported

Categories

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

No info available.

Integrations

No info available.
Claim Helmdeck and update features and information
Claim Helmdeck and update features and information
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