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About

Hellotracks is a real-time location tracking service that runs as both a mobile and web application. Hellotracks supports field and office staff with greater visibility and better control of activities that occur in the field management. Office managers are able to create, dispatch and follow jobs, all in real-time. While field staff can easily access job data, input relevant customer information and optimize routes during their time in the field. Hellotracks aims to be a perfect solution for the daily tasks within the micro-mobility industry, repair & maintenance services, the public sector, and logistics & distribution companies.

About

As a maintenance professional, you have a lot on your plate. Juggling tasks, coordinating field agents, and meeting client expectations consumes hours out of your day. Serfy offers you a comprehensive field service software solution. You can create, assign and track tasks, communicate with clients, and digitise your paperwork – all from one, user-friendly application. Who’s doing what? When is it due? With Serfy, turn customer reports into tasks and assign them to field agents in seconds. Manage tasks in real time by keeping track of your jobs in one window. With multiple employees in the field, micro-managing them is stressful and time-consuming. Allocate jobs to your agents and receive reports in real time, keeping you one step ahead. Clients can effortlessly report issues via Serfy. You can automate task assignments or quickly assign tasks and meet their needs. We help you cultivate better relationships with the people who matter most to your business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Audience

Companies searching for a solution to create, assign and track tasks, communicate with clients, and digitize their paperwork

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hellotracks
Founded: 2014
United States
www.hellotracks.com

Company Information

Serfy
Founded: 2012
Lithuania
www.serfy.io

Alternatives

Alternatives

Einpix

Einpix

Epicus IT
FieldTech

FieldTech

Engee IT
NYLUS

NYLUS

Nylus Systems
GeoOp

GeoOp

Geo
FORM MarketX

FORM MarketX

FORM.com

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

GPS Tracking Features

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

No info available.

Integrations

No info available.
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